Office services supervisor - Western Region and Northern Territories

Employment and Social Development Canada; Canada; On-site; CAD 68,000 - 75,000; Full time

Job summary

Employment and Social Development Canada is seeking an Office Services Supervisor for the Western Region and Northern Territories. This role involves coordinating logistics and support services for administrative hubs, ideal for candidates with logistics experience. Your contribution will be crucial in preparing for the upcoming Census and ensuring effective operations during this period.

Qualifications

• Experience in facility logistics (inventory management, asset tracking).
• Providing a full range of administrative services.

Responsibilities

• Plan and coordinate purchasing, material management, and supplies.
• Liaise with staff and suppliers for maintaining inventory and services.
• Support emergency plans and first aid training coordination.

Skills

Planning

Coordination

Effective communication

Education

Secondary school diploma

Job description

Office services supervisor - Western Region and Northern Territories

Reference number: STC25J-179211-000008
Selection process number: 25-STC-EA-EDM-753-078

Closing date:2 July 2025 - 23:59, Pacific Time

Statistics Canada
Edmonton(Alberta),Vancouver(British Columbia)
AS-02
Acting, assignment, deployment, secondment, specified period
$68,849 to $74,180

For further information on the organization, please visit Statistics Canada

Are You a Member of an Employment Equity Group?Self Declare. Your perspective counts!

Need help with your application?Check out our video for tips and advice!

Closing date:2 July 2025 - 23:59, Pacific Time

Who can apply:Persons residing within a 125 km radius of Vancouver (British Columbia) or Edmonton (Alberta).

Apply online

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

When required, various assessment accommodation measures or adjustments are available to you, at every stage of the process (from application submission to the end of the assessment process). They aim to remove barriers to a fair assessment and allow candidates to fully demonstrate their competencies. The accommodations can be a change made to an assessment procedure, format or content, without altering the qualification being assessed nor the proficiency level required.

For additional information regarding assessment accommodation, please consult: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html.

You must complete the assessment independently without external help, including unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI). You may be asked to explain or elaborate on your answers in a follow-up interview. Any violation may be investigated and result in serious consequences, including the rejection of your application.

*By submitting this assessment, I acknowledge that I have read, understood and accept the confidentiality and integrity terms outlined above. I certify that I have completed this assessment independently without external assistance, and that I have neither plagiarized nor used AI. I understand the potential consequences to my application if I fail to comply with these requirements.

Duties

Plans and coordinates the delivery of purchasing, material management, supplies, and other service requirements for the administrative hub.

Liaises with Crown Assets, staff, building management and suppliers to:
• maintain inventory, repair and disposal of furniture and equipment.
• ensure that the offices have the appropriate services and supplies.
• close the administrative hubs, including divestment of equipment and supplies.

Supports the manager of administration (MA) by:
• Actioning incident reports submitted by census employees (gathering information from affected employee, filling out administrative forms, and liaising with pertinent stakeholders, etc.).
• Assisting in the development and implementation of the evacuation and emergency plans for administrative hub
• Coordinating the delivery of first aid training to all designated staff within the administrative hub.
• Ensuring all bills, invoices and contracts are verified, signed by the appropriate managers and submitted to the manager of administration and/or regional finance officer.

Negotiates arrangements for non-traditional modes of travel and temporary events (such as training).

Researches, negotiates and drafts quotes and low value/standard contracts and amendments using standard documentation; prepares call-ups against standing offers, local purchase orders and Requisitions for Goods and Services and ensures all printed materials required by the region are obtained in accordance with established Public Services and Procurement Canada contracting requirements.

Responsible for shipments to and from the administrative hub, including mail, IT equipment, materials and supplies.

Participates in the administrative hub fit-up and close-out.

Maintains administrative hub materials and supplies stocks.

Supports IT equipment distribution.

Work environment

Statistics Canada is dedicated to an inclusive work environment where employees are treated equitably and reflect the Canadian population we ultimately serve. We are a competent, engaged and productive workforce. We embrace new ways of working and encourage a diversity of talent to help fulfill Statistics Canada’s mandate to the highest standards.

Statistics Canada conducts the Census of Population in order to develop a statistical portrait of Canada and Canadians on one specific day. The census is designed to provide information about people and housing units in Canada by their demographic, social and economic characteristics.

The Census of Population is a reliable basis for the estimation of the population of the provinces, territories and municipal areas. The information collected is related to federal and provincial legislative measures and provides a basis for the distribution of federal transfer payments. The census also provides information about the characteristics of the population and its housing within small geographic areas and for small population groups to support planning, administration, policy development and evaluation activities of governments at all levels, as well as data users in the private sector.

Intent of the process

The intent is to staff two full-time specified period positions starting in October 2025 and ending in September 2026. The pool of qualified candidates established from this process may be used to staff similar positions for the 2026 Census.

Positions to be filled:2

Information you must provide

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or an acceptable combination of education, training and/or experience.

EXPERIENCES
EXP1.Experience planning or coordinating facility logistics (for example: inventory management, materials handling, asset tracking, facility maintenance logistics, waste management, security and access controls, emergency and safety logistics).

EXP2.Experience providing a full range of administrative services.

COMPETENCIES
C2 – Thinking things through

C3 – Working effectively with others
C5A - Effective written communication

The following will be applied / assessed at a later date (essential for the job)

COMPETENCIES
C1 – Demonstrating integrity and respect
C4 – Showing initiative and being action oriented
C5B - Effective oral communication

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCES
AEXP1.Experience related to occupational health and safety.

AEXP2.Experience in procurement of goods and services.

AEXP3.Experience working on a previous census of population.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Availability and willingness to travel occasionally according to operational needs.
Availability and willingness to occasionally work overtime according to operational needs.
Have a secure office space and a private area at your place of residence to make confidential phone calls
Have reliable internet access at your place of residence

This position will require you to work on-site at the closest Census administrative hub to your home, on a rotational basis, as per operational requirements.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

A random selection and/or top-down selection may be used at any moment of the process to manage the number of candidates; and/or a volume management strategy may be used at any point during the process, in order to determine the number of candidates to be further considered.

Your résumé will only be used as a secondary source to validate the experience described in your answers to the Public Service Resourcing System (PSRS) screening questionnaire and will not be used as the source document for candidate screening. Candidates will not be solicited for incomplete or possible missing information.

The competency written communication will be assessed with your application.

An interview will be administered.

Persons are entitled to participate in the appointment process in the official language of their choice (English or French).

Internal reference contacts are not restricted to the list of names given by the candidate. The Selection Committee reserves the right to contact other references within the federal public service.

Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.

Some appointments of successful candidates will be made under the Statistics Canada Census and Survey Related Term Employment Exclusion Approval Order (EAO) and Regulations. Persons appointed under the EAO as a result of this process will be subject to the provisions of the Public Service Employment Act with some exceptions:
• You will not be eligible for internal appointment processes or deployments, except for acting appointments and deployments made to positions excluded by the Statistics Canada Census and Survey Related Term Employment Exclusion Approval Order (EAO).
• You will not be eligible for indeterminate status as a result of your employment in the Census program; time spent as an excluded employee will not count towards the three-year term to indeterminate conversion.
• You will be entitled to seven days' notice if you are rejected on probation.
• You will be entitled to seven days' notice when your employment ends, should your services no longer be required by reason of lack of work, the end of the census cycle or the transfer of work to other staff.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

HOW TO APPLY
All information obtained throughout the selection process, from application to closing, may be used to evaluate candidates, including their ability to communicate effectively in writing.

When submitting their application, candidates are asked to answer screening questions. They must clearly demonstrate in this screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications. Please note that stating that the requirement has been met or listing past or current responsibilities does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Failure to clearly demonstrate in your responses how you meet the screening criteria (Education, Essential Experience and Asset experience) could result in the rejection of your application. Inconsistencies in the application package may result in your submission being rejected. Furthermore, the content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information.

A good way to proceed with the development of your example would be to use the STAR model:

S – Situation: Describe the situation and provide all relevant details.

T – Task: What tasks did you have to perform? What needed to be done to resolve the situation?

A – Actions: What did you do to resolve the situation and why did you choose this action plan? Did you consider other options? Why weren’t those options chosen?

R – Results: What was the outcome of the actions you took? What could you have done differently? Did you achieve your goals?

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

The Western Region and Northern Territories Census HR Team