Colleague Services Agent

SmartRecruiters, Inc.; Lake Louise; On-site; CAD 2,755,000 - 3,306,000; Full time

Benefits offered by this job

On-site housing

Meal per shift

Health benefits

Pension plan

Employee travel program

Travel discounts

Career growth

Job summary

Fairmont Chateau Lake Louise is seeking a Colleague Services Agent to enhance the day-to-day experience of Fairmont team members by providing exceptional support across operations in Banff National Park. The successful candidate is proactive, organized and dedicated to maintaining a welcoming, well-kept work environment.

This permanent, on-site role offers subsidized staff accommodations, a complimentary meal per shift, comprehensive benefits and a pension plan.

Qualifications

• Must have a valid Alberta Class 5 driver's licence (or equivalent) and driver's abstract free of any demerits
• Ability to lift, carry and move large and heavy items on a regular basis

Responsibilities

• Greet and welcome internal guests upon arrival with a warm and professional demeanor
• Janitorial dutiesincludinggarbage removal and recycling, vacuuming,cleaning floors and stairwells, walls, doors etc. throughout the public spaces of the staff accommodations and Colleague Services building
• Moving heavy and large furniture such as dressers, fridges, stoves, washers and dryers between buildings
• Manage the rental equipment process, including issuing and returning items, and ensure waivers are completed
• Ensure the cleanliness of vacant staff housing units meets standards
• Daily sorting, organizing and issuing of clean uniforms and dry cleaning items
• Daily pick-up and delivery of staff and hotel mail

Skills

Driving

Physical fitness

Job description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Colleague Services Agent plays a key role in enhancing the day-to-day experience of Fairmont team members by providing exceptional support and services across various operational areas. The ideal candidate is proactive, organized, and passionate about creating a supportive and well-maintained work environment.

Position Type: Permanent

Pay Rate: $20.33/hour

• Greet and welcome internal guests upon arrival with a warm and professional demeanor
• Janitorial dutiesincludinggarbage removal and recycling, vacuuming,cleaning floors and stairwells, walls, doors etc. throughout the public spaces of the staff accommodations and Colleague Services building
• Moving heavy and large furniture such as dressers, fridges, stoves, washers and dryers between buildings
• Manage the rental equipment process, including issuing and returning items, and ensure waivers are completed
• Ensure the cleanliness of vacant staff housing units meets standards
• Daily sorting, organizing and issuing of clean uniforms and dry cleaning items
• Daily pick-up and delivery of staff and hotel mail

Qualifications

• Must have a valid Alberta Class 5 driver's licence (or equivalent) and driver's abstract free of any demerits
• Ability to lift, carry and move large and heavy items on a regular basis

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Additional Information

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affiliation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.