Cochlear Implant Consumer Lead – Western Canada

Sonova Group; Calgary; Hybrid; CAD 81,000 - 149,000; Full time

Benefits offered by this job

Wellness benefit

Paramedical benefits

Employer pension match

Job summary

Advanced Bionics, a Sonova Group company, in Canada, seeks a Cochlear Implant Consumer Specialist to drive consumer engagement and lead generation across Western Canada. You will collaborate with regional sales teams, clinics, recipients, and partners to educate and connect candidates with solutions.

You will develop strategies, use market insights, and build trusted relationships in a dynamic healthcare environment while travel is required to support the territory.

Qualifications

• Bachelor’s degree required.
• Experience with adult and pediatric cochlear implant patients preferred.
• Strong verbal and written communication skills.
• Ability to work independently while collaborating with a regional team.
• Professional, courteous, and comfortable representing Advanced Bionics virtually and in person.
• Ability to build trust, influence others, and maintain integrity in customer interactions.
• Comfortable using Microsoft Office, web tools, email, phone, and customer relationship systems.

Responsibilities

• Develop local market strategies to drive consumer sales and support regional sales goals.
• Build relationships with hearing healthcare professionals, cochlear implant clinics, AB recipients, and other lead sources.
• Educate lead sources and consumers on cochlear implant eligibility, benefits, and processes.
• Conduct 1:1 meetings with healthcare professionals, cochlear implant candidates, and AB recipients.
• Plan and support open houses, community events, and lead-generating activities.
• Manage the consumer sales funnel, monitor lead activity, and support follow-up efforts.
• Document customer engagement, leads, opportunities, and activities in GCRM.

Skills

Lead generation

Consumer engagement

Relationship building

Communication

Education

Bachelor's degree

Tools

Microsoft Office

CRM systems

Job description

Advanced Bionics, a Sonova Group company, in Canada, seeks a Cochlear Implant Consumer Specialist to drive consumer engagement and lead generation across Western Canada. You will collaborate with regional sales teams, clinics, recipients, and partners to educate and connect candidates with solutions.

You will develop strategies, use market insights, and build trusted relationships in a dynamic healthcare environment while travel is required to support the territory.