cloud operations manager

Bright Future Brands Inc.; Burnaby; On-site; CAD 48,000 - 60,000; Full time

Job summary

A leading eco-conscious moving company in Burnaby seeks an Operations Manager to oversee logistics, manage teams, and drive sustainable growth. This role emphasizes strong leadership and a passion for eco-friendly practices, offering a dynamic and value-driven work environment. Join a mission-oriented team that plants 10 trees per move and prioritizes well-being.

Benefits

Eco-conscious mission

Leadership growth and mentorship

Health-first culture

Community vibes and team events

Qualifications

• 2+ years in logistics, operations, or team leadership.
• Systems thinker with a growth mindset.
• Ability to manage and communicate effectively under pressure.

Responsibilities

• Oversee scheduling, dispatching, and job logistics.
• Track performance metrics and manage warehouse organization.
• Coordinate training and onboarding for teams.

Skills

Leadership

Time Management

Communication

Problem-Solving

Eco Values

Tools

CRM Systems

Spreadsheets

Job description

Title posted on indeed.com - Operations Manager (Growth Role)

Posted onJune 16, 2025 by Employer details Bright Future Brands Inc.

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cloud operations manager

Title posted on indeed.com - Operations Manager (Growth Role)

Posted onJune 16, 2025 by Employer details Bright Future Brands Inc.

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Job details

Operations Manager (Growth Role)*Location:* Burnaby, BC*Company:* Bright Future BrandsAbout UsBright Future Brands is a woman-owned, eco-conscious collective of premium moving companies based in Burnaby, BC. We operate 7 highly rated brands across the Lower Mainland ? from Island Movers to The Piano Movers ? delivering both specialty and residential moves with care, precision, and heart.Our mission is rooted in sustainability, planting 10 trees per move, reducing plastic use, rehoming junk, and optimizing our logistics to reduce emissions.We?re growing ? fast. And we?re looking for an *Operations Manager* to grow with us._The Role_This is a hands-on leadership role, perfect for someone who thrives in dynamic environments and wants to be part of building a company that?s redefining moving through heart-led leadership, environmental accountability, and operational excellence.As our Operations Manager, you?ll oversee day-to-day logistics, team performance, training, warehouse organization, and growth systems. You?ll play a critical role in helping us scale sustainably while cultivating a culture of excellence and joy._Compensation_*Starting Salary:* $48,000?$60,000/yearIncludes performance-based raises, quarterly bonus opportunities, and a clear pathway to senior leadership._What You'll Be Doing_*Daily + Weekly Leadership (Core Responsibilities)** Oversee scheduling, dispatching, and job logistics* Support and coordinate field teams (movers, drivers, dispatchers)* Respond to customer issues and complaints with calm, solution-focused leadership* Track performance, run audits, and identify team training needs* Coordinate with our Assistant Ops Manager for in-house training days and monthly check-ins for movers and sales team* Maintain supply inventory, safety gear, and custom equipment* Conduct truck inspections and coordinate repairs/maintenance* Keep CRM and dispatch systems clean and efficient* Collaborate with sales to ensure accurate job quoting and route planning* Manage warehouse organization and track storage clients and inventory*Systems, Reporting, and Growth** Track KPIs: booking ratios, job profitability, claims, team performance, and customer satisfaction* Build and update SOPs, onboarding documents, and internal handbooks* Create video manuals and training materials for dispatchers and movers* Lead hiring of sales consultants* Support the Assistant Ops Manager in hiring and onboarding of movers* Coordinate quarterly objectives: safety compliance, profitability tracking, team development* Report weekly insights to ownership on team performance, revenue blockers, and successes* Bring ideas and solutions to the table for increased ROIYou?ll Thrive in This Role If You...* Have 2+ years in logistics, operations, or team leadership (moving industry is a bonus!)* Are great at time management* You have a growth & builders mindset - you're always looking for ways to improve* Highly motivated and driven with a fire under your ass!* Are a systems thinker and can turn chaos into clear processes* Are warm, grounded, and clear-headed even under pressure* Are a great communicator who can coach people up, not just call them out* Believe that strong teams are made with accountability _and_ care* Love eco values and want to be part of a mission-driven company* Bonus: You?ve used CRMs, and know your way around spreadsheets_Perks & Culture_* Eco-conscious mission with real impact (10 trees planted per move!)* Growth, Accountability, Transparency, Innovation and Compassion are our core values* Leadership growth, mentorship, and training support* Health-first culture: we care about your wellbeing, not just output* Constant learning: systems, leadership, business, logistics* Community vibes with warehouse hangouts and team events* Office in Burnaby with a growing team and lots of heartHow to ApplyEmail *[e-mail]* with your resume and a few words about

• Location Burnaby , BC
• Workplace information On site
• Salary $ 48,000 to $ 60,000 YEAR annually
• Terms of employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source indeed.com #9780483695

• Burnaby, BC

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