Manager, Talent & Operations

Sephora; Surrey; On-site; CAD 54,000 - 68,000; Full time

Job summary

A leading beauty retailer is seeking a Talent Champion to manage training, performance assessment, and operational excellence in their Surrey store. The ideal candidate will have 2-4 years of experience in a similar role, strong communication skills, and a passion for developing talent. Enjoy a dynamic work environment with industry-leading professionals and attractive perks.

Benefits

Discounts on products

Complimentary products

Exclusive brand events

Extensive training and personalized career development

Qualifications

• 2-4 years of experience in a similar role at a comparable volume store.
• Excellent verbal and written communication skills.
• Proven ability to attract and develop talented store leaders.

Responsibilities

• Conduct final interviews for key positions.
• Manage all training-related functions within the store.
• Lead the store's operations and ensure execution of operational processes.

Skills

Communication

Leadership

Performance Management

Job description

Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select, and hire candidates.

Training & Development. Manage all training-related functions within the store. Collaborate with the Store Director and Education partners to develop and execute the store's ongoing training strategy.

Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner. Oversee the performance management process for the entire store. Ensure timely feedback for improvement is delivered and followed up as necessary.

Operational Excellence. Lead the store's operations. Ensure execution of all operational processes, including inventory management, shipping, receiving, returns, and cycle counting, all within company standards and timeframes.

Entrepreneurial Spirit. Demonstrate expertise by understanding the store's sales performance, staffing, payroll, and other controllable expenses.

We'd love to hear from you if

• You have two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.
• You possess excellent verbal and written communication skills and can influence business partners at all levels clearly and concisely.
• You have a proven ability to attract and develop talented store leaders who can train and develop staff to drive sales and deliver outstanding customer service.

While at Sephora, you'll enjoy

• The people: Work alongside industry-leading talent you can be proud of.
• The perks: Enjoy discounts, complimentary products, and exclusive brand events.
• The education: Benefit from extensive training and personalized career development to achieve your professional goals.

  The compensation ranges between CAD $54,800 and $68,000. The final offer will depend on various factors, including your qualifications, experience, and other relevant business considerations.

  Job Segment : Payroll, Operations Manager, Performance Management, HR, Finance, Operations, Human Resources