CLO Manager (12-Month Contract)

KPMG Canada; London; Remote; CAD 73,000 - 110,000; Full time

Job summary

KPMG Canada is seeking a CLO Manager for a 12-month contract, responsible for managing external resources and ensuring compliance across multiple locations. The ideal candidate will hold a relevant degree and possess over 5 years of experience in contract labor management. This role emphasizes problem-solving and collaboration with various stakeholders in a dynamic work environment.

Qualifications

• 5+ years’ experience managing contract labour or a contingent workforce.
• Experience drafting third-party agreements and negotiating.
• Fluency in English, both written and oral.

Responsibilities

• Managing over 1000 external resources annually across Canada.
• Handling complex contract revisions and escalations.
• Addressing compliance matters related to engaging third-party resources.

Skills

Attention to detail

Organizational skills

Ability to manage stakeholders

Education

College or University degree in a relevant field

Tools

MS Office

ServiceNow

Flextrack

Job description

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Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric positive approach to engaging external resources. This involves balancing the commercial needs of the business with mitigating risk to the firm. This mandate is achieved by :

• Utilizing internal contingent workforce expert practitioners, who continuously expand their skills and remain up-to-date on market intelligence.
• Acting as trusted advisors, to educate, challenge the status quo, and advise the business on creative approaches to find the right solutions.
• Delivering a customer-centric approach to the business and external resources by minimizing administration efforts, anticipating their needs, projecting a ‘how can I help you’ attitude, and actively collaborating with Hiring Managers to deepen relationships.

Location : Anywhere in Canada will be considered; this is a virtual work opportunity (1-2 days in office per month may be required for meetings).

What You Will Do

Reporting to the Leader of the Contract Labour Office (CLO), the Contract Manager will execute processes and solve challenges related to external resources during the initial setup, while on contract, and during renewals or departures. The role involves managing over 1000 external resources annually across all functions and locations in Canada. Responsibilities include :

• Applying technical expertise to advise and support Hiring Managers in engaging external resources.
• Handling complex cases, escalations, and requests independently for effective resolution.
• Managing complex contract revisions, risk assessments, change management, and difficult relationships.
• Addressing matters related to classification, conflicts of independence, immigration, taxation, data security, and other legal and compliance issues, often in partnership with subject-matter experts.
• Working on high-risk cases involving legislative and regulatory compliance, policies, and guidelines related to engaging third-party resources.

The successful candidate will also be responsible for case management, continuous improvement projects, and stakeholder education, among other duties.

What You Bring To The Role

• College or University degree in a relevant field.
• 5+ years’ experience managing contract labour or a contingent workforce, with knowledge of related legal and compliance matters.
• Experience drafting third-party agreements and liaising with multiple parties for negotiations.
• Exposure to immigration and resourcing matters.
• Ability to act as a trusted advisor and manage multiple stakeholders, including senior firm members.
• Attention to detail, organizational skills, and ability to work in a fast-paced environment.
• Proficiency with MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.
• Legal training or experience is a plus.

This role requires fluency in English, both written and oral.

KPMG BC Region Pay Range : $73,000 to $109,500, with potential bonuses. Salary is based on location, skills, and qualifications. KPMG offers a comprehensive Total Rewards program.

Our Values : Integrity, Excellence, Courage, Together, For Better

KPMG is committed to diversity, inclusion, and providing accommodations during the recruitment process. Candidates can request adjustments at any stage by contacting the Employee Relations Service team.