CLK 09R - Team Assistant

British Columbia Public Service Careers; Castlegar; On-site; CAD 55,000 - 62,000; Full time

Job summary

British Columbia Public Service Careers is hiring a Clerk 9 in Castlegar, Nelson or Trail to support Child Protection, Guardianship and related teams. The role focuses on administrative and client-service tasks, handling confidential records, inquiries, and documentation with accuracy and empathy.

The position requires a mix of education and experience as outlined in the posting, with full-time, on-site work and a criminal record check.

Qualifications

• Certificate or coursework with 6 months related experience.
• Secondary School graduation (Dogwood, GED) with 6 months related experience.
• Evergreen and 1 year related experience.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Provide specialized administrative and client service assistance to multiple teams.
• Coordinate services and manage confidential client records and inquiries.
• Prepare legal and court-related documentation and perform broad admin tasks.
• Deliver financial and records management functions essential to service delivery.

Skills

Organization

Communication

Education

Certificate or coursework with 6 months related experience

Secondary School graduation (Dogwood, GED) with 6 months related experience

Evergreen and 1 year related experience

Equivalent combination of education and experience

Tools

MS Office

Excel

Outlook

Data entry

Job description

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Posting Title

CLK 09R - Team Assistant

Position Classification

Union

GEU

Work Options

On-Site

Location

Castlegar, BC V1N 4P5 CA
Multiple Locations, BC CA (Primary)
Nelson, BC V1L 6K1 CA
Trail, BC V1R 4T2 CA

Salary Range

$54,684.22 - $61,647.97 annually

Close Date

11/2/2026

Job Type

Regular Full Time

Temporary End Date

Ministry/Organization

BC Public Service -> Children & Family Development

Ministry Branch / Division

AGA

Job Summary

The Team

The MCFD teams of Castlegar, Nelson and Trail encompassing administration, child protection, child and youth mental health, child and youth with support needs, Director of Operations, and provincial staff. Each office is a fast-paced, high-energy environment where all team members consistently embrace collaboration, clear communication, positivity, respect, and cultural humility in every aspect of their work.

Castlegar offers an exceptional quality of life, combining affordable living, year-round outdoor recreation, strong community connections, and easy access to urban amenities in the heart of the beautiful West Kootenay region.

Nelson is a vibrant mountain community known for its stunning natural surroundings, thriving arts and culture scene, strong sense of community, and exceptional year-round outdoor recreation, offering an outstanding lifestyle for individuals and families alike.

Trail offers the perfect blend of small-city affordability, strong community spirit, abundant outdoor recreation, and access to exceptional amenities, all set against the scenic backdrop of the Columbia River Valley in the beautiful West Kootenay region.

The Role

The Role The Clerk 9 provides specialized administrative and client service assistance to Child Protection, Child and Youth Mental Health, Guardianship, and Children and Youth with Support Needs teams. The role coordinates services for children, youth, and families by managing confidential client records, responding to inquiries from clients and community partners, preparing legal and court-related documentation, and delivering a broad range of administrative, financial, and records management functions essential to service delivery. Working in a fast-paced and often emotionally complex environment, the Clerk 9 plays a critical role in ensuring timely, accurate, and compassionate assistance to frontline staff and the families they serve. This position requires exceptional organizational skills, sound judgment, adaptability, and the ability to thrive in a dynamic and ever-changing environment.

Qualifications: Education and Experience Requirements

• Certificate or coursework and 6 months related experience; OR
• Secondary School graduation (Dogwood, GED) and 6 months related experience; OR
• Evergreen and 1 year related experience; OR
• An equivalent combination of education and experience may be considered.
• A valid BC Class 5 driver’s licenseor Class 7 Novice license.

Related experience may include.

• Experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, clients, and service providers.

Preferences may be given to applicants with:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

For questions regarding this position, please contact [e-mail].

About this Position:

Employees of the BC Public Service must be located in BC at the time of employment.
These positions requires full-time, in-person work at one of the physical locations listed.
There are currently 2 positions available in Nelson, and 1 position available in Castlegar. Positions will be offered based on location availability.
An eligibility list may be established to fill future permanent vacancies for Nelson, Castlegar, Trail.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .