Clinical Operations Lead — Therapy Clinic

Healing Roots Therapy; Mississauga; Hybrid; CAD 47,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Team events

On-site parking

Competitive pay: $25 per hour

Job summary

Healing Roots Therapy in Mississauga is seeking a Clinical Manager to lead the admin and clinical teams within our therapy office. You will partner with leadership to ensure smooth operations, strong client care, and adherence to clinic standards.

The role emphasizes structured processes, staff development, scheduling, client experience, and quality assurance. The successful candidate will bring healthcare administration experience, clear communication, and compassionate leadership in a busy

Qualifications

• Diploma in Healthcare Administration or MBA is required.
• Experience overseeing admin/clinical teams in a clinic setting.
• Knowledge of healthcare regulations and documentation standards.
• Proven leadership and mentorship skills.

Responsibilities

• Lead admin and clinical teams with Operations Manager guidance.
• Oversee scheduling, billing, and client onboarding.
• Ensure quality assurance and compliance across clinic operations.
• Support outreach, training, and program initiatives.
• Address escalations with professionalism and empathy.

Skills

Leadership

Clinical insight

Organization

Communication

Team building

Problem-solving

Education

Diploma in Healthcare Administration or MBA

Tools

Jane software

Microsoft Office / Outlook / SharePoint / Teams / Adobe

Job description

Healing Roots Therapy in Mississauga is seeking a Clinical Manager to lead the admin and clinical teams within our therapy office. You will partner with leadership to ensure smooth operations, strong client care, and adherence to clinic standards.

The role emphasizes structured processes, staff development, scheduling, client experience, and quality assurance. The successful candidate will bring healthcare administration experience, clear communication, and compassionate leadership in a busy