Clinical Manager – 37.5 hours/week – Permanent

Peterborough Family Health Team; Peterborough; On-site; CAD 90,000 - 98,000; Full time

Benefits offered by this job

Dental benefits

Health benefits

Life insurance

Disability insurance

Healthcare spending account

EAP Program

Job summary

Peterborough Family Health Team seeks a Clinical Manager to lead interprofessional teams across FHOs and PFHT programs. The role focuses on clinical leadership, governance, and service consistency in a multi-site network.

You will report to the CEO, support quality improvement, oversee budget and human resources, and ensure PHIPA and OHSA compliance while coordinating with site leaders and investigators. This full-time, permanent position offers 37.5 hours weekly.

Qualifications

• Bachelor’s degree in a healthcare-related field is required; Master’s degree is an asset.
• Regulatory college membership in healthcare required (e.g., CNO, DC, CRPO).
• Experience in primary care and 3–5 years in middle management in a clinical setting preferred.
• Valid driver’s license, vulnerable sector check, and own vehicle are required.

Responsibilities

• Provide leadership to PFHT teams and programs; supervise and support interdisciplinary health professionals.
• Collaborate with physicians, administration, and PFHT IHPs to ensure accountability and efficiency.
• Lead team meetings, monitor operations, and report to executives on daily activities.
• Coordinate staff time off to maintain clinical leadership and service continuity.
• Ensure compliance with professional standards, PHIPA, ESA, OHSA, and PFHT policies.

Skills

Leadership

Teamwork

Communication

Decision making

Budget management

EMRs

Education

Bachelor’s degree in healthcare

Master’s degree (asset)

Tools

EMRs

Job description

Clinical Manager – 37.5 hours/week – Permanent

September 8th, 2026

About the Peterborough Family Health Team

Peterborough Family Health Team (PFHT) is a collaborative primary care organization that works alongside family physicians and community partners to provide comprehensive, team-based care to the residents of Peterborough and Peterborough County. Our interdisciplinary team works together across multiple clinical sites.

PFHT supports clinical excellence, innovation, and digital health solutions that enhance patient care, improve provider workflows, and protect the privacy and security of health information.

We are currently seeking a permanent, full-time Clinical Manager to support the expanding needs of the organization and to ensure consistency in service delivery.

Overview

Reporting to the Chief Executive Officer and in consultation with the Medical Advisor, the Clinical Manager will provide leadership to Primary Care Physician-Led Teams of Interprofessional Healthcare Providers at assigned Family Health Organizations (FHOs), programs and services. The Clinical Manager will support Physician-led team-based care that allows individual team members to work to their full scope of practice in their area of clinical expertise in a collaborative and creative environment. The Clinical Manager will work with all members of the organization to ensure services are consistent with Peterborough Family Health Team’s (PFHT) mission, vision, values, and strategic direction.

Responsibilities

• Provides leadership and management to FHO-based PFHT teams and assigned programs and services. This involves the supervision, coaching and performance management of interdisciplinary health professionals. The Clinical Manager develops and supports a work environment that exemplifies interdisciplinary and ethical practice; professional autonomous decision making, integrative thinking, change management and quality improvement.
• Works collaboratively with all members of the FHO physician group and administration and PFHT IHP’s to ensure accountability, operational efficiency and effectiveness.
• Leads team-based meetings to foster communication and receive input to ensure a collaborative approach is maintained.
• Monitors and updates the Chief Executive Officer and Medical Adviser on all aspects of daily operations as needed and in a timely fashion.
• Coordinates their time away (vacation, personal time, sick time etc.) to ensure clinical leadership is maintained.
• Main office location will be at the head office; however, this position requires on-site attendance at multiple clinic locations on a weekly basis.
• Supports the accomplishment of the PFHT strategic and operational plans that achieve high impact and significant improvements in organizational performance and system integration.
• Ensures organizational compliance with relevant professional practice standards (i.e. Regulatory Colleges, legislation (i.e. PHIPA, ESA, OHSA), and organizational policies and procedures.
• Supports completion of internal and ministry- related reports, in collaboration with the administration team.
• Effectively manages human resource issues (i.e. hiring, performance management, vacation requests, and continuing education requests) in collaboration with the Human Resources Supervisor.
• Maintains fiscal accountability by collecting and monitoring necessary fiscal and utilization data and analyzes data appropriately. Ensures effective use of resources. Monitors the budget(s), identifies variances, and takes corrective action as required to maintain expenditures within the approved budget(s).
• Provides consistent and timely responses and follow up to employees and stakeholders.
• Liaises and collaborates with internal and external stakeholders to ensure services are aligned and integrated across and within the populations served.
• Ensures outcome measurements are in place for services in collaboration with IHPs and Senior Data Analyst.
• Works collaboratively with the team to prepare and implement PFHT’s Quality Improvement plan.
• Maintains current knowledge of Primary Health Care priorities and programs in the Province of Ontario and ensures that all programs and services are aligned with these priorities.
• Provides clinical guidance and expertise to PFHT to ensure services meet the needs of residents of our community.
• Collaborates with IHP’s to identify potential professional development activities to ensure learning needs are supported and are working to their full scope of practice.
• Participates in committees as needed.

The above responsibilities are not to be considered all-inclusive; and may include changes to meet organizational needs in the interest of efficient operations of Peterborough Family Health Team.

Qualifications

• Baccalaureate Degree in a healthcare related field required, with a Master’s degree in a related field being an asset
• Member of a regulatory college in healthcare required (ie. CNO, DC, CRPO, etc)
• Experience working in primary care an asset
• Experience of at least 3 to 5 years in middle level management in a clinical environment preferred
• Valid driver’s license, vulnerable sector police check, and own vehicle required
• Committed to personal ongoing professional development

Skills

• Performs well under minimal supervision with accountability for specific goals/objectives
• Strong critical analysis, problem solving, planning, decision-making conflict resolution, organizational and change management skills
• Demonstrated ability to promote and model teamwork in a clinical setting
• Excellent interpersonal skills with a strong orientation to staff development
• Computer literacy in a Windows 365 environment utilizing Word, Excel, PowerPoint and Email, and experience with Electronic Medical Records (EMRs)
• Possesses strong verbal and written communication skills to effectively communicate with team members and stakeholders

Hours of Work

Monday to Friday, some occasional early morning, evening and weekend work may be required.

Additional benefits of joining the Peterborough Family Health Team

• A provincial leader among Family Health Teams in Ontario
• Excellent team/office environment
• Multidisciplinary team expertise
• PFHT provides clinical supervision
• Organizational commitment to work-life balance
• Optional dental and health benefits
• Life and disability insurance
• Healthcare spending account
• EAP Program

The Peterborough Family Health Team are leaders in advocating for full vaccination against the COVID-19 virus and its variants, for persons who are medically able to receive the vaccination. All applicants should know that PFHT employees are expected to support this position and if medically able, maintain full vaccination.

• Hours: 37.5 hours/week; Monday to Friday (some weekend work may be required)
• Job type: Permanent
• Salary: $90,117 to $98,472 annually based on 1.0 FTE

The Peterborough Family Health Team is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates. The Peterborough Family Health Team offers accommodation for applicants with disabilities in its recruitment processes. We thank all applicants for their interest; however, only candidates selected for further consideration will be contacted.