Clinical Information Clerk 2 (Part-time Permanent, 0.80 FTE)

Lake of the Woods District Hospital; Northwestern Ontario; On-site; CAD 40,000 - 42,000; Part time

Benefits offered by this job

Pension Plan - HOOPP

Vacation pay equivalent

Health coverage via HCP Group

Staff wellness programs

Job summary

Lakes of the Woods District Hospital (LWDH) is seeking a reception/ admissions clerk to support the Emergency department. You will screen patients, complete registrations, and assist the healthcare team under the direction of the Unit manager or Charge nurse.

The role requires a Grade 12 diploma, Medical Terminology, and strong communication skills. Expect 0.80 FTE with 7.5-hour day/night shifts and opportunities under CUPE Local 822 agreements.

Qualifications

• Grade 12 diploma or equivalent.
• Medical Terminology certificate.
• Knowledge of hospital terminology, office procedures and filing.
• Effective written and oral communication skills.
• Excellent keyboarding skills; minimum 30 WPM.
• Demonstrated positive interpersonal skills and ability to communicate effectively with the public both in person and by telephone.
• Ability to multi-task; versatile in changing priorities.
• Ability to work under pressure with time constraints.
• Excellent organizational skills.
• Neat, legible handwriting.
• Ability to work independently as well as in a team environment.
• Understands and maintains confidentiality.
• Physically capable of performing the essential duties, including the ability to work shift work.
• Reliable attendance record.
• Physical ability to sit for extended periods, as well as the ability to bend, lift, push, and pull.

Responsibilities

• Provide reception and screen of patients to the Emergency department, register patients, and provide support to the healthcare team as directed by the Unit manager or the Charge nurse.

Skills

Communication skills

Interpersonal skills

Keyboarding 30 WPM

Multi-tasking

Under pressure

Organizational skills

Independent and team work

Confidentiality

Attendance reliability

Education

Grade 12 diploma

Medical Terminology certificate

Job description

Job Type

Part-time Permanent

This posting is for an existing vacancy

Hours

0.80 FTE, Day/Night, 7.5-hour shifts

Classification

CIC2

Department

Admitting/Switchboard

Salary

$29.1946 to $30.2966 per hour

Per CUPE LOCAL 822 Collective Agreement

Closing Date

Thursday, November 12, 2026

Description

Provide reception and screen of patients to the Emergency department, complete the registrations of patient, and provide support to the healthcare team as directed by the Unit manager or the Charge nurse.

Why Work with LWDH? In this position, there are many benefits to joining our team:

• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
• Pay in lieu of vacation and benefits provided
• A third party partnered, self-directed and initiated benefits package through Health Care Providers (HCP) Group Insurance is provided that includes customizable health and dental plans, life insurance, long-term disability benefits (LTD), and accidental death, disease and dismemberment (ADD&D) based on package eligibility
• Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, and much more!

Qualifications

• Grade 12 Diploma or equivalent
• Medical Terminology certificate
• Knowledge of hospital terminology, office procedures and filing
• Effective written and oral communication skills
• Excellent keyboarding skills; minimum 30 WPM
• Demonstrated positive interpersonal skills and ability to communicate effectively with the public both in person and by telephone
• Ability to multi-task; versatile in changing priorities
• Ability to work under pressure with time constraints
• Excellent organizational skills
• Neat, legible handwriting
• Ability to work independently as well as in a team environment
• Understands and maintains confidentiality
• Physically capable of performing he essential duties, including the ability to work shift work
• Reliable attendance record
• Physical ability to sit for extended periods, as well as the ability to bend, lift, push, and pull

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. LWDH is a proud and active partner in the All Nations Health Partners Ontario Health Team, working collaboratively towards the development of a seamless, patient-centre healthcare system. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application. For more information, to request an accommodation, or to report a frequently publicly posted advertised job posting, please contact the HumanResources Department at 807-468-9861 ext. 2393.