Clinical Call Center Patient Service Specialist

Clinical Pathology Laboratories; Minto; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Free lab services for you and your dep

Work-life balance with Paid Time Off &

Paid Holidays

Competitive benefits including medical

Dental insurance

Vision insurance

Retirement plan with company match

Job summary

Clinical Pathology Laboratories, Inc. is seeking candidates for a full-time role on first shift in a fast-paced laboratory call center.

You will provide excellent service to patients and clients, support the lab team, and perform administrative tasks in a collaborative setting. The ideal candidate has a High School Diploma, 1 year of call center or lab experience, strong communication skills, and fast 35 wpm typing with 10-key proficiency.

Qualifications

• High School Diploma or equivalent.
• 1 year of experience in a call center or in the laboratory.
• Exceptional communication skills and fast typing (35 wpm, 10-key).

Responsibilities

• Provide patients, clients, and the laboratory team with exceptional service.
• Work in a call center environment.
• Support the call center with administrative tasks.
• Champion safety, compliance, and quality control.

Skills

Typing 35 wpm

10-key

Exceptional communication

Customer service

Education

High School Diploma or equivalent

Tools

Call center software

Job description

Clinical Pathology Laboratories, Inc. is seeking candidates for a full-time role on first shift in a fast-paced laboratory call center.

You will provide excellent service to patients and clients, support the lab team, and perform administrative tasks in a collaborative setting. The ideal candidate has a High School Diploma, 1 year of call center or lab experience, strong communication skills, and fast 35 wpm typing with 10-key proficiency.