Clinic Operations Coordinator

Welldiagnostics; Canada; On-site; CAD 32,000 - 34,000; Full time

Benefits offered by this job

Training and professional development

Corporate discounts and referralBonuse

Travel opportunities with mileage and…

Job summary

WELL Health Diagnostic Centres in Canada is seeking an Operations Coordinator to manage day-to-day clinic support, staffing, scheduling and workflow across multiple sites. You’ll work with clinic managers to ensure coverage, handle sick/vacation requests, and support incident reporting and QA meetings.

The role emphasizes organizational skills, communication, teamwork, and ability to adapt in a fast-paced healthcare environment.

Qualifications

• Must have strong verbal and written communications skills.
• Must have exceptional interpersonal skills.
• Must be well organized and have the ability to prioritize activities on an ongoing basis; adapting to changing needs.
• Is able to foster a team environment within an interdisciplinary environment.
• Preference given to those with previous Imaging experience.
• Must have minimum of 3 years’ supervisory experience within a healthcare setting.
• Post-secondary education preferred.

Responsibilities

• Coordinate staffing including staff schedules, managing sick calls and vacation requests
• Work collaboratively with other operation coordinators or clinic managers, share resources, human and otherwise, on an as needed basis.
• Ensure that patient and physician concerns are handled in a timely manner and escalates to the clinic manager as necessary.
• Establish and monitors inventory and ordering controls; orders supplies.
• Assist employees in the completion of incident reports
• Coordinate new employees/student orientations to the clinic
• Assist with facility maintenance and escalates to clinic manager as necessary
• TLD submission and employee notification
• Record & document minutes at clinic staff and QA meetings
• Address employee concerns, such as payroll, and ensure policies and procedures are adhered to
• Work with clinic manager on workflow and efficiency reviews
• Report any technical and/or quality issues to the clinic manager
• Monitor the equipment maintenance programs
• Work collaboratively with technical staff, elevate equipment issues/downtime as appropriate, ensuring that downtime is minimized
• Assist the clinic manager in preparation for CPSO inspections, compiling required data, records and employee/Radiologist information
• Work collaboratively with the clinic manager, ensure that performance reviews/appraisals are completed for all employees at assigned clinics.
• Work with the clinic manager, ensures that the assigned clinics are staffed properly.
• Under the guidance of the clinic manager, has authority to “manage” all clinic staff ensuring the efficient and effective operations at each clinic of responsibility.
• Assist with organizing coverage in support roles (reception, booking, etc.) when staff are sick or on vacation.

Skills

Verbal and written communication

Interpersonal skills

Organization & prioritization

Teamwork

Imaging experience

Supervisory experience

Education

Post-secondary education

Job description

WELL Health Diagnostic Centres in Canada is seeking an Operations Coordinator to manage day-to-day clinic support, staffing, scheduling and workflow across multiple sites. You’ll work with clinic managers to ensure coverage, handle sick/vacation requests, and support incident reporting and QA meetings.

The role emphasizes organizational skills, communication, teamwork, and ability to adapt in a fast-paced healthcare environment.