Clinic Manager

Durojaiye Pirisola Professional Corporation; Calgary; On-site; CAD 85,000 - 120,000; Full time

Job summary

Durojaiye Pirisola Professional Corporation is seeking a Clinic Manager to plan, organize, direct, and evaluate health care service delivery within the Calgary clinic. You will work with MOAs to attract new patients, retain current ones, and oversee day-to-day operations.

Responsibilities include directing daily activities, scheduling, budgeting, and maintaining facility standards while collaborating with the CEO and doctors to uphold service quality and regulatory compliance.

Qualifications

• Bachelor's degree in healthcare administration, business administration, nursing, or a related field.
• Several years of experience in a medical/clinical setting with supervisory/leadership responsibilities.
• Experience in planning clinic operations and budgeting is preferred.

Responsibilities

• Plan, organize, direct, and evaluate delivery of health care services within the clinic.
• Direct daily clinic activities including patient scheduling, workflows, and facility standards.
• Consult with CEO and Doctors to maintain standards for clinic services.
• Develop evaluation systems to monitor quality of care for patients.
• Plan and implement plans for new programs, staffing levels, and equipment acquisitions.
• Manage departmental budgets and financial performance.
• Represent the clinic in meetings with officials, the public, and partners.
• Address patient complaints and build community/referral networks.
• Ensure compliance with health regulations, privacy, safety, and QA standards.
• Hire, train, schedule, and mentor administrative and clinical staff.
• Monitor accounts payable/receivable, medical billing, and KPIs.

Skills

Leadership

Budgeting

Project management

Education

Bachelor's degree in healthcare administration or related field

Tools

Accuro EMR

Microsoft Office 365

Job description

The Clinic Manager will plan, organize, direct, control and evaluate the delivery of health care services, such as working with MOAs to attract new patients, keep present patients, recall of patients, day-to-day clinic operation.

Job duties:

• Plan, organize, direct, control and evaluate the delivery of health care services within the clinic.
• Direct daily clinic activities, manage patient scheduling, optimize workflows, and maintain facility standards.
• Consult with CEO and Doctors to maintain and establish standards for the provision of Clinic services.
• Develop evaluation systems to monitor the quality of health care given to patients.
• Develop and implement plans for new programs, special projects, new material and equipment acquisitions and future staffing levels in the Clinic.
• Plan and control departmental or establishment budget.
• Represent the Clinic at meetings with government officials, the public, the media and other organizations.
• Resolve patient complaints, coordinate with physicians, and build relationships with community or referral networks.
• Ensure adherence to healthcare regulations, patient privacy laws, safety protocols, and quality assurance standards.
• Hire, train, schedule, evaluate, and mentor administrative and clinical support personnel (such as medical office assistants, nurses, and receptionists).
• Prepare and monitor budgets, manage accounts payable/receivable, oversee medical billing and third-party/WCB claims, and track key performance indicators (KPIs).
• Liaise with CEO in the recruitment of more physicians.

Qualifications & Requirements:

Bachelor's degree in healthcare administration, business administration, nursing, or a related field.

Experience:

Several years of experience working in a medical or clinical setting, including 1 to 3+ years in a similar role, supervisory or leadership capacity.

Technical Skills:

Proficiency with Electronic Medical Records (EMR) systems (preferably Accuro), Microsoft Office / 365.