Client Success & Growth Specialist

CCO Trane Canada Co.; Burnaby; On-site; CAD 51,000 - 102,000; Full time

Job summary

Trane Technologies is hiring a Client Service Representative in Burnaby, BC. You will manage contract renewals, provide quotations, and support the sales team while maintaining strong customer relationships across a growing portfolio.

Ideal candidates bring a bachelor’s degree or equivalent and strong Salesforce proficiency. The role requires on-site work, occasional extended hours, and a focus on growth within the customer base.

Qualifications

• Bachelor’s degree or equivalent preferred.
• Practically experienced candidates encouraged to apply; leadership principles valued.
• Proficient with Salesforce and office systems.

Responsibilities

• Manage contract renewals and quotations; support service agreements.
• Identify growth opportunities within the customer portfolio and coordinate with Sales.
• Respond to customer inquiries within 24 hours and maintain service quality.
• Maintain accurate Salesforce data and actively reflect the sales pipeline.
• Work extended hours when required to meet customer needs.

Skills

Customer focus

Relationship building

Problem solving

Initiative

Collaboration

Adaptability

Communication

Sales awareness

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

Trane Technologies is hiring a Client Service Representative in Burnaby, BC. You will manage contract renewals, provide quotations, and support the sales team while maintaining strong customer relationships across a growing portfolio.

Ideal candidates bring a bachelor’s degree or equivalent and strong Salesforce proficiency. The role requires on-site work, occasional extended hours, and a focus on growth within the customer base.