Client Success Advisor - Banking & Digital Tools

RBC; Kerrobert; On-site; CAD 15,000 - 19,000; Part time

Benefits offered by this job

Total rewards program

Career advancement

Sales training & development

Supportive team

Job summary

RBC in Kerrobert, Canada is seeking a part-time trainee to engage clients in branch and community settings, educate on digital banking, and advise on banking needs. You will identify sales opportunities, respond to inquiries, and coordinate with RBC partners to deliver tailored solutions.

The role emphasizes client-first service, problem solving, and building lasting relationships in a supportive, high-performing team environment. The position offers flexible hours and training.

Qualifications

• Must be able to put clients first in a hands-on, target-driven sales environment.
• Strong problem-solving and people skills to build relationships with clients.
• Flexible, eager to learn, strong ethics, and driven to succeed.
• Digital literacy across devices (phones, tablets, laptops, etc.).
• Must be able to work all business hours.

Responsibilities

• Proactively engage with clients in-branch and in the community, uncovering banking needs and referral opportunities.
• Focus on client education and demonstration, leveraging technology to deliver a memorable experience and drive sales.
• Respond to client-initiated contact with a full range of financial transactions.
• Listen actively to understand each client’s needs and offer suitable solutions.
• Take ownership of resolving and preventing client banking problems.
• Cultivate and maintain relationships with partners to maximize business opportunities.

Skills

Client focus

Problem solving

Digital literacy

Communication

Flexibility

Job description

RBC in Kerrobert, Canada is seeking a part-time trainee to engage clients in branch and community settings, educate on digital banking, and advise on banking needs. You will identify sales opportunities, respond to inquiries, and coordinate with RBC partners to deliver tailored solutions.

The role emphasizes client-first service, problem solving, and building lasting relationships in a supportive, high-performing team environment. The position offers flexible hours and training.