Part-Time Client Experience & Digital Banking Advisor

RBC; Hamilton; On-site; CAD 42,000 - 52,000; Part time

Benefits offered by this job

Bonuses

Flexible benefits

Job summary

RBC in Hamilton, ON is seeking a part-time Customer Sales Consultant to engage with clients at the branch and in the community. You’ll help with everyday banking, educate clients on digital tools, and escalate opportunities to specialists to enhance loyalty.

You’ll respond to inquiries, build relationships, and partner with colleagues to capitalize on business opportunities. Flexible hours and a collaborative team environment are offered.

Qualifications

• Demonstrated passion for putting clients first in a hands-on, target-driven sales environment.
• Problem-solving and people skills with the ability to build strong relationships and proactively connect with clients.
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
• Digital literacy across a broad range of devices (smartphones, tablets, laptops, etc.).
• Must be able to work all business hours.

Responsibilities

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

Skills

Adaptability

Advice Based Solutions

Client Centricity

Client Discovery

Communication

Curious Mindset

Data Analysis

Digital Literacy

Job description

RBC in Hamilton, ON is seeking a part-time Customer Sales Consultant to engage with clients at the branch and in the community. You’ll help with everyday banking, educate clients on digital tools, and escalate opportunities to specialists to enhance loyalty.

You’ll respond to inquiries, build relationships, and partner with colleagues to capitalize on business opportunities. Flexible hours and a collaborative team environment are offered.