Client Services-Manager in Training

SM Agency; Toronto; Remote; CAD 85,000 - 100,000; Full time

Job summary

A forward-thinking company is seeking a motivated individual for the Client Services-Manager in Training role. This remote position offers mentorship opportunities and the chance to lead a service team, ensuring excellence in client relations while embracing a flexible work environment. The ideal candidate will have a keen desire to develop into a leadership role and contribute to innovative service strategies.

Benefits

Flexible work schedule

Remote working opportunity

Mentorship from leadership

Competitive performance-based compensation

Qualifications

• Preferably have previous experience in a management role.
• Possess excellent communication and interpersonal skills.
• Self-motivated with a desire to grow into a leadership position.

Responsibilities

• Lead and oversee a remote service team to ensure client satisfaction.
• Utilize communication tools to manage team members across time zones.
• Contribute to service operations' growth and success.

Skills

Communication

Leadership

Adaptability

Education

Experience in management or a related field

Job description

Join to apply for the Client Services-Manager in Training role at SM Agency

Join to apply for the Client Services-Manager in Training role at SM Agency

Company Overview: In response to changing times, we’ve embraced a virtual work environment, recognizing the importance of flexibility and growth beyond the traditional 9-5 model. Our transition to remote work during the pandemic has not only enabled us to adapt but also opened doors to new opportunities for learning, mentorship, and collaboration.

Position Overview: We’re seeking a motivated individual to join our team as a Remote Client Service Manager. In this role, you’ll have the chance to work from home, learn from experienced professionals across different time zones, and receive mentorship from our leadership team. As we continue to grow, we’re looking for someone eager to develop into a leadership role within our organization.

Key Responsibilities

• Lead and oversee our remote service team, ensuring exceptional service delivery and client satisfaction.
• Utilize virtual communication tools to effectively manage and support team members across various locations and time zones.
• Learn from and be mentored by our leadership team, gaining valuable insights and guidance to enhance your leadership skills.
• Contribute to the growth and success of our service operations, driving improvements and implementing best practices.
• Uphold high standards of professionalism, integrity, and customer-centricity in all interactions and operations.
  
  

Qualifications

• Previous experience in management or a related field preferred.
• Excellent communication and interpersonal skills, with the ability to lead and motivate remote teams.
• Self-motivated and adaptable to thrive in a virtual work environment.
• Desire to learn, grow, and develop into a leadership position within the company.
• Ability to adapt to change and excel in a fast-paced, dynamic environment.
  
  

Benefits

• Flexible work schedule, allowing you to work in a time zone that suits your schedule.
• Opportunity to work remotely and learn from experienced professionals
• Mentorship from our leadership team, dedicated to your success and professional development.
• Competitive performance-based compensation package with opportunities for advancement within the organization.
• Join a progressive team focused on innovation, collaboration, and personal growth.
  
  

If you’re ready to take your career to the next level and be part of a company that values flexibility, growth, and leadership development, we want to hear from you! Apply now and join our remote team committed to delivering exceptional customer service and making a positive impact.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Advertising Services

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