Client Services Coordinator

faristeam; Barrie; On-site; CAD 23,000 - 30,000; Part time

Job summary

Faris Team Real Estate Brokerage in Barrie is seeking a part-time Client Services Coordinator to join the Client Experience Team, with coverage at other offices as needed.

You will greet clients, answer calls, handle deposits, and support the Listings Team in a fast-paced environment while delivering exceptional service. Real estate experience and strong communication are highly valued.

Qualifications

• Experience in customer service or front desk roles.
• Real estate industry experience preferred.
• Excellent communication and interpersonal skills.
• Able to multitask and adapt in a fast-paced environment.
• Strong organizational and time-management abilities.

Responsibilities

• Greet visitors at the Client Experience Centre and provide a warm, professional welcome.
• Answer incoming phone lines, screen and forward calls.
• Process deposit cheques, ensure receipts, and coordinate with relevant teams.
• Collaborate with Listings Team to complete tasks as needed.
• Maintain organization and provide administrative support.

Skills

Front desk reception

Customer service

Phone screening & forwarding

Administrative support

Multitasking

Real Estate experience

Communication skills

Interpersonal skills

Organizational skills

Time management

Attention to detail

Job description

Here we grow again!

Canada’s #1 Real Estate Team is seeking a passionate and motivated individual to join our Client Experience Team, and you just may be the one we are looking for! Our team is growing, and we are looking for a part-time Client Services Coordinator for our Barrie office, with coverage at other offices as needed, who aligns with our core values of Love, On Fire, Excellence, Growth, Innovation and WOW.

Faris Team is seeking a strong team player with Real Estate experience who will cover our front desk reception, greet clients arriving at the office, answer, screen and forward incoming phone calls, and provide administrative support. The successful candidate should be a great multitasker and quick learner who enjoys working in a fast‑paced environment.

Here’s Why We Are The Best Real Estate Team In Canada:

Faris Team Real Estate Brokerage has $1.4 billion in annual sales volume and sold over 1400 homes in 2022. Our client service is unparalleled, with over 9000 Best Real Estate Experiences and counting! Our team consists of specialists in every field, from negotiating to marketing to Real Estate contracts -all are focused on delivering the best results and going full out® for our clients, our team, and our community.

Here’s How We Do Things Differently:

Our client connection team is foundational to how Faris Team functions as the #1 Real Estate Team in Canada. This is an exciting opportunity to join a rapidly growing and expanding team with a vision to transform the Real Estate industry and to provide the Best Real Estate Experience. We have a proven system and support from over 100 team members who are experts in their roles that will help position you to succeed. Faris Team is comprised of the brightest professionals, and we have built our culture on our core values of Love, On Fire, Excellence, Growth, Innovation and WOW.

This is a part-time position, primarily Monday-Friday from 4:00-8:00 PM, with weekend and holiday coverage as needed between 9:00 AM-5:00 PM.

Here’s What A Day In The Life of A Faris Team Client Services Coordinator Looks Like:

• Deliver an exceptional client experience by warmly and professionally greeting visitors to the Client Experience Centre and ensuring every interaction reflects the Faris Team standard.
• Answer incoming phone calls (including leads) in a timely and courteous manner.
• Ensure all deposit cheques are received, documented, and processed correctly, providing proper receipts and confirming prompt delivery.
• Work with the Listings Team to complete tasks as necessary.

You Are Made For This Team If You…

• Have the ability to adapt and learn quickly
• Positive attitude, strong work ethic, and ability to perform well under pressure
• Are highly motivated and a self-starter
• Have exceptional communication and interpersonal skills
• Have excellent organizational and time management skills
• Have high attention to detail
• Are passionate about Real Estate and helping others
• Are committed to personal and professional excellence
• And have a love of learning!

If you’re a team player who is passionate about Real Estate, have a genuine love of people, a willingness to work and learn, live to serve others, and work well under pressure – we need to talk!