Client Service Specialist (Hybrid) | Growth & Impact

Northbridge Financial Corporation; Calgary; Hybrid; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid work model

Pension plans and RRSP

Staff insurance discounts

Job summary

Federated Insurance in Canada is seeking a Federated Client Service Representative to manage client questions and deliver exceptional service, supporting sales agents within a fast-paced office. This role emphasizes attention to detail and clear communication to ensure a great client experience.

We offer a hybrid work model with up to two days remote, plus education support, pension plans, RRSP, and employee insurance benefits to help you grow and stay healthy.

Qualifications

• Post-Secondary education (College or University).
• 2+ years of front-line Customer Service experience.
• Exceptional communication skills.
• Proficiency in Microsoft Office applications.
• Team-first mentality.

Responsibilities

• Handling high volumes of requests in a timely and accurate manner.
• Assisting team members.
• Working with different departments to ensure a quick and accurate flow of information.

Skills

Customer service

Communication

Attention to detail

Team collaboration

Education

Post-Secondary education

Tools

Microsoft Office

Job description

Federated Insurance in Canada is seeking a Federated Client Service Representative to manage client questions and deliver exceptional service, supporting sales agents within a fast-paced office. This role emphasizes attention to detail and clear communication to ensure a great client experience.

We offer a hybrid work model with up to two days remote, plus education support, pension plans, RRSP, and employee insurance benefits to help you grow and stay healthy.