Growth-Focused Client Service Specialist (Insurance)

CMB Insurance Brokers; Grande Prairie; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive & unique compensation structures

Full health and wellness coverage from day one

Mentorship and leadership training

Job summary

A leading insurance brokerage in Canada is looking for a Client Service Representative (CSR) to support client interactions and office operations. In this role, you will respond to inquiries, manage documentation, and assist with client services while collaborating with team members. Ideal candidates should have 1-2 years of experience in a customer service environment and be skilled in Microsoft Office. This role offers competitive compensation and opportunities for professional growth.

Qualifications

• 1-2 years of experience in an insurance or professional business environment.
• 1-2 years of customer service experience in a team setting.
• Familiarity with relevant computer systems.

Responsibilities

• Respond to client inquiries via phone, email, and fax.
• Prepare necessary documentation for clients.
• Maintain client records and organize files.
• Support team meetings and assist with office duties.

Skills

Client service focus

Proactive communication

Organizational skills

Attention to detail

Tools

Microsoft Office Suite

The Agency Manager

Job description

A leading insurance brokerage in Canada is looking for a Client Service Representative (CSR) to support client interactions and office operations. In this role, you will respond to inquiries, manage documentation, and assist with client services while collaborating with team members. Ideal candidates should have 1-2 years of experience in a customer service environment and be skilled in Microsoft Office. This role offers competitive compensation and opportunities for professional growth.