Client Service Coordinator Part Time UBC

canteen; Electoral Area A; On-site; CAD 16,000 - 21,000; Part time

Job summary

canteen in Vancouver, BC is seeking a Client Service Coordinator for a part-time, on-site role offering 10-20 hours per week under a semester-based contract at 6200 University Blvd, Vancouver, BC. You will maintain customer relationships by responding to inquiries and documenting actions.

This position is open to UBC students only. Ideal candidates bring customer service and retail experience; you will perform site visits, answer inquiries, document interactions, replenish stock, and coordinate

Qualifications

• Previous experience in customer service and retail is an asset.
• Able to multitask and work independently and in a team setting.
• Able to work in a past face environment.
• Able to stand on feet for long period of time.
• Friendly and warm.
• Desire to learn applicable skills in customer service and engagement.

Responsibilities

• Weekly site visits to campus vending machines to check pricing and merchandising.
• Respond to customer inquiries by reviewing history and researching information.
• Record customer inquiries by documenting inquiries and responses in customers' accounts.
• Suggest process improvements to enhance service quality.
• Replenish products to ensure in-stock conditions.
• Communicate customer requests and vendor concerns to management.

Skills

Customer service

Retail experience

Multitasking

Teamwork

Standing stamina

Friendly demeanor

Willingness to learn

Job description

Job Category: Administrative Services

Requisition Number: CLIEN007085

• Posted : August 24, 2026
• Part-Time
• On-site
• Rate : $20 CAD per hour

Locations

Showing 1 location

Description

Job Summary

Maintains customer relationship by responding to inquiries; documenting actions.

Flexible Schedule – 10-20 hours per week, semester based contract
Work Location: 6200 University Blvd, Vancouver, BC

Important Information: This position is open to UBC students only

Essential Duties and Responsibilities:

• Weekly site visits to various vending machines and/or unattended markets on campus to check pricing consistency, machine functionality and the correct merchandising of the machines.
• Respond to customer inquiries by reviewing previous inquiries and responses; gathering and researching information; and verifying customer's understanding of information.
• Record customer inquiries by documenting inquiries and responses in customers' accounts.
• Improve quality service by recommending improved processes.
• Replenish products and supplies to ensure in stock conditions at all.
• Communicate with the management team regarding customer requests and vendor-related concerns.

Qualifications:

Think you have what it takes to be one of our Client Service Coordinators ? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Previous experience in customer service and retail is an asset.
• Able to multitask and work independently and in a team setting.
• Able to work in a past face environment.
• Able to stand on feet for long period of time.
• Friendly and warm.
• Desire to learn applicable skills in customer service and engagement.