Client Relations & Marketing Coordinator

Blake, Cassels & Graydon LLP; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

Blake, Cassels & Graydon LLP in Vancouver is seeking a Client Relations & Marketing Coordinator to support the Client Relations & Marketing team. The role focuses on event planning, logistical support, and developing client experiences in line with the firm's business development strategy.

You will manage invitation lists, CRM attendance tracking, prepare materials, coordinate client gifts, and assist with PowerPoint presentations for client events.

Qualifications

• Bachelor’s degree in business, marketing or equivalent; college diploma with focus in marketing/events considered.
• 1–3 years’ experience planning events or in marketing/business development, preferably in professional services.

Responsibilities

• Provide event administrative support, including financial tracking and invoice payments.
• Coordinate Vancouver sporting and entertainment tickets and maintain the ticket calendar.
• Plan and execute small events with logistics, on-site support and high-quality client experiences.
• Support invitation lists, CRM attendance tracking and follow-up.
• Assist with directory submissions, data gathering and material production.
• Create and revise marketing materials with Creative Services and Marketing Technology.
• Coordinate client gifts and promotions and manage time-sensitive orders.

Skills

Excel

PowerPoint

Word

Verbal communication

Written communication

Organizational skills

Time management

Teamwork

Client service

Problem solving

Education

Bachelor's degree in business/marketing or equivalent

Job description

Blake, Cassels & Graydon LLP is one of Canada's oldest law firms and one of its most progressive. Blakes is committed to investing in our staff and professionals, continually updating our training opportunities, recognizing achievement and creating a positive work environment, all with a view to ensuring that we provide our clients with top quality legal services.

Blakes Vancouver office is currently recruiting for a Client Relations & Marketing Coordinator to join the Client Relations & Marketing department in the Vancouver office. This position will report to the Senior Manager, Client Relations and Business Development.

The Client Relations & Marketing Coordinator will provide support across a wide range of events and marketing activities. In delivering client-focused services, the successful candidate will work closely with other members of the Client Relations & Marketing team to provide strategic support for various events, initiatives and projects in line with the Firm's business development strategy. A significant component of the role involves providing logistical, creative and administrative support for client events/programs in the Vancouver office.

Primary responsibilities include, but are not limited to:

• Providing event administrative support, including financial tracking, credit card consolidation, invoice payments, etc.
• Coordinating Vancouver sporting and entertainment tickets and maintaining and managing the ticket calendar, assigning tickets and delivering tickets to lawyers.
• Planning and executing small events, including coordinating logistics, set-up, onsite support, delivering high standards throughout the planning process and contributing to high-quality client experiences.
• Supporting the development of invitation lists, managing the invitation process as required and efficiently tracking attendance in the CRM.
• Supporting the preparation of directory submissions, including information sourcing, data gathering and follow-up.
• Working with the Creative Services and Marketing Technology teams to draft and distribute various print and electronic event communications and materials.
• Coordinating client gifting and promotional products, including organization of time-sensitive orders with lawyers and assistants.
• Working with the Creative Services team to develop and deliver updates or new marketing collateral, and provide ongoing review and revision, of both existing and new materials.
• Assisting with the coordination of research requests as required.
• Assisting with PowerPoint presentations for client events and special projects.
• Monitoring, tracking and maintaining the marketing calendar and relevant databases.

Qualifications:

Education/Experience:

• Bachelor’s degree in business, marketing or equivalent, or a college diploma with a focus in marketing and/or events preferred
• Minimum of one to three years’ experience planning and executing events and programs; or one to three years in a marketing or business development role, preferably in a professional services environment. Recent graduates who have completed a Marketing co-op or internship will also be considered

Skills/Abilities:

• Strong working knowledge of Excel, PowerPoint and Word
• Excellent verbal and written communication skills
• Exceptional organizational skills with high attention to detail
• Ability to meet multiple deadlines, juggle several events/projects and prioritize tasks
• Ability to work independently and in a team environment
• Comfortable working collaboratively with Firm members at all levels
• Strong interpersonal and client-service skills
• Sound problem-solving skills and judgement
• Strong logistical and administrative skills
• A creative thinker who strives to deliver outstanding outcomes
• Ability to interact confidently with C-suite clients and maintain professionalism in a corporate environment

Who We Are

At Blakes, we are all about our people. We are committed to not only providing exceptional client experiences, but also fostering an open and inclusive workplace culture for legal professionals and administrative professionals. As a winner of the Canada's Best Diversity Employers award, we know that diversity and inclusion are not simply initiatives on the perimeter of our business - they are the core of our success. We understand the importance of cultivating an environment that brings out the best in each person. Our success as a Firm starts with the hiring, development and retention of top talent.

Blakes welcomes applications from all qualified applicants. The Firm is committed to maintaining an inclusive work environment comprised of people with diverse perspectives, backgrounds, identities and cultures.

The Firm provides accommodation for applicants with disabilities and in respect of other protected grounds during the recruitment process in accordance with applicable laws.

Please contact us to request accommodation.