Client Relations & Events Coordinator

Blakes; Toronto; On-site; CAD 55,000 - 70,000; Full time

Job summary

Blake, Cassels & Graydon LLP (Blakes) in Toronto is seeking a Client Relations & Events Coordinator to support the Client Relations & Marketing department in coordinating client events, seminars, sponsorships and conferences. The role reports to the Director, Client Relations & Events and focuses on delivering high-quality experiences for clients.

The coordinator will manage virtual, in-person and hybrid events, handle gifting, inventory, invitations, CPD certificates and vendor communications,

Qualifications

• Bachelor’s degree in business, marketing or equivalent, or a college diploma with a focus in marketing or events
• Minimum of one to three years of corporate event-coordination experience
• Experience with event management tools, such as Cvent, Eventbrite or similar platforms, is an asset

Responsibilities

• Plan and execute a variety of virtual, in-person and hybrid events and seminars, ensuring high standards and exceptional client experiences from start to finish
• Manage client gifting and promotional products, handling time-sensitive orders and overseeing inventory, website updates and vendor communications
• Source, order and manage inventory and gifting supplies, as well as track orders (e.g., cards, gift packaging, etc.)
• Administer the Client Holiday Gifting Program, including sourcing and tracking supplies, and ensuring timely delivery
• Provide administrative support for events, including financial tracking, invoice processing, and credit card consolidations
• Coordinate Toronto sporting and entertainment tickets and maintaining the ticket calendar, allocating tickets and distributing them to lawyers
• Collaborate with Creative Services and Marketing Technology teams to draft and distribute print and electronic event communications and materials
• Support the development of invitation lists and managing the invitation process
• Maintain the National Event Tracker by ensuring accuracy of data and coordinating with other offices across the Firm
• Create and issue continuing professional development (CPD) certificates to attendees of client-specific seminars and CPD teaching certificates to all accredited seminar presenters

Skills

MS Office proficiency

Communication skills

Organizational skills

Client service

Team collaboration

Education

Bachelor’s degree in business/marketing or equivalent

College diploma with focus in marketing or events

Tools

Cvent

Eventbrite

SharePoint

Job description

Overview

Blake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, is currently looking for a Client Relations & Events Coordinator to join the Client Relations & Marketing department in our Toronto office. Reporting to the Director, Client Relations & Events, the Client Relations & Events Coordinator will provide support for client events, seminars, sponsorships, trade shows and conferences.

Responsibilities

• Plan and execute a variety of virtual, in-person and hybrid events and seminars, ensuring high standards and exceptional client experiences from start to finish
• Manage client gifting and promotional products, handling time-sensitive orders and overseeing inventory, website updates and vendor communications
• Source, order and manage inventory and gifting supplies, as well as track orders (e.g., cards, gift packaging, etc.)
• Administer the Client Holiday Gifting Program, including sourcing and tracking supplies, and ensuring timely delivery
• Provide administrative support for events, including financial tracking, invoice processing, and credit card consolidations
• Coordinate Toronto sporting and entertainment tickets and maintaining the ticket calendar, allocating tickets and distributing them to lawyers
• Collaborate with Creative Services and Marketing Technology teams to draft and distribute print and electronic event communications and materials
• Support the development of invitation lists and managing the invitation process
• Maintain the National Event Tracker by ensuring accuracy of data and coordinating with other offices across the Firm
• Create and issue continuing professional development (CPD) certificates to attendees of client-specific seminars and CPD teaching certificates to all accredited seminar presenters

Education & Experience

• Bachelor’s degree in business, marketing or equivalent, or a college diploma with a focus in marketing or events
• Minimum of one to three years of corporate event-coordination experience
• Experience with event management tools, such as Cvent, Eventbrite or similar platforms, is an asset

Skills & Abilities

• Proficiency in Microsoft Office suite (Excel, PowerPoint, Word) and experience with database management and reporting; SharePoint knowledge is an asset
• Excellent verbal and written communication skills, with the ability to interact confidently and professionally with clients at all levels, including C-suite executives
• Exceptional organizational skills, keen attention to detail and the ability to manage multiple priorities and deadlines effectively
• Strong interpersonal, problem-solving and client service skills, demonstrating sound judgment and professionalism in a corporate setting
• Ability to work both independently and collaboratively, with a strategic mindset and a creative approach to delivering high-quality outcomes
• Flexibility to work evenings and adjust hours as required to support business and events needs

Compensation

The anticipated annual salary for the Client Relations & Events Coordinator position is $55,000- $70,000. Salary levels will be determined commensurate with internal and market equity and experience.

Other Relevant Applicant Information

Blakes welcomes applications from all qualified applicants.

The Firm is committed to maintaining an inclusive work environment composed of people with diverse perspectives, backgrounds, identities and cultures.

The Firm provides accommodation for applicants with disabilities and in respect of other protected grounds during the recruitment process in accordance with applicable laws.

Please contact us to request accommodation.

While our experienced team will select and interview successful candidates, Blakes may use Artificial Intelligence (AI) to assist with shortlisting, screening, and evaluating applications.

About Blakes

At Blakes, we care about our people. We are committed to providing exceptional experiences for our clients and employees. As a winner of Canada’s Top 100 Employers, Canada’s Best Diversity Employers and Greater Toronto’s Top Employers awards, we understand the importance of fostering an inclusive workplace environment that brings out the best in each person. Our success as a firm starts with hiring top talent, retaining our people and helping them thrive.