Client Program Coordinator

ManpowerGroup; Mississauga; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading company in the staffing and recruiting industry is seeking a detail-oriented Program Coordinator to manage Vendor Management System activities and ensure effective communication with clients and recruiters. The ideal candidate will have a high school diploma and experience in procurement or human resources. You will be responsible for driving order fulfillment, maintaining accuracy in processes, and developing relationships within the organization. Join a diverse and inclusive team committed to equal opportunity and professional growth.

Qualifications

• 1 year experience with a national company in procurement, logistics, or human resources.
• 1 year experience managing a database.

Responsibilities

• Drive order fulfillment to increase speed to market and achieve fill rate goals.
• Monitor and act on VMS notifications including rate changes and assignment extensions.
• Develop relationships through order fulfillment and communicate anticipated future needs.

Skills

Communication

Vendor Management

Database Management

Education

High school diploma

Some college or university (HR, Logistics focus)

Job description

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This fast paced, detail-oriented position is a critical part of the Canadian Fulfillment Team – required to manage Vendor Management System (VMS) activity, monitor submittal activity to open vacancies and develop relationships with Master Service Provider (MSP) clients.

Making an Impact

• Drive order fulfillment to increase speed to market and achieve fill rate goals

• Verify all open vacancies have a minimum of 2:1 submittal ratio (3:1 ratio is best in class)

• Provide recruitment and sourcing expertise/ solutions to the field to ensure they have the tools needed to source qualified candidates

Sharing Expertise

• Manage fulfillment process with vendor management systems (VMS) from order request to assignment in Manpower’s front office systems.

• Maintain exceptional accuracy to minimize errors and inaccurate payroll/invoices.

Gaining Exposure

• Develop internal relationships in all levels within Manpower

• Communication with recruiters to validate orders including obtaining a complete and accurate job description.

• Develop relationships through order fulfillment, develop trust and rapport.

• Communicate anticipated future needs the Canadian field to ensure recruiting pools are current and contain skills needed

• Additional duties as assigned

Your Typical Day

• Dispatch new orders to recruiters– quickly and accurately input new orders within Service Level Agreement (SLA) timelines into Direct Office

• Monitor and act on VMS notifications – including but not limited to rate changes, assignment extensions, interview scheduling, etc.

• Monitor and ensure all client on-boarding requirements are complete prior to assignment.

• Verify information in VMS always matches Direct Office

& Other accountabilities as assigned

Qualifications

Required

• High school diploma

• 1 year experience with a national company in (procurement, logistics or human resources)

• 1 year experience managing a database

• Experience working in multiple platforms

Nice to Have

• Some college or university (HR, Logistics focus)

• Experience working with POs, Provincial taxes, provincial overtime rules

ManpowerGroup is proud to be an equal opportunity workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive equal consideration for employment without regard to race, religion, Indigenous status, age, gender, gender identity or expression, sexual orientation, the presence of any physical, sensory, or mental disabilities, protected veteran status or other legally protected status.

ManpowerGroup provides a working environment and culture that is free from barriers and seeks to correct conditions of disadvantage in employment for all, including the request for reasonable accommodation. Should you require reasonable accommodation during the interview process please contact [e-mail] for assistance.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Accounting/Auditing, and Quality Assurance

• Industries

  Staffing and Recruiting

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