Client Program Coordinator

WSP in Canada; Old Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

An innovative firm is seeking a dynamic Client Program Coordinator to enhance client experiences and drive growth in a collaborative environment. This role involves working closely with account teams and stakeholders to plan and execute initiatives that support the Global Mining Client Program. The ideal candidate will have a Bachelor's degree and 5-8 years of experience in a related role, showcasing excellent communication skills and a genuine interest in the mining industry. Join a forward-thinking organization where your contributions can make a significant impact on client relationships and program success.

Qualifications

• 5-8 years’ experience in a similar or related role.
• Excellent written and verbal communication skills in English.

Responsibilities

• Foster partnerships with Global Mining Account Leaders and stakeholders.
• Develop content for meetings, presentations, and strategic plans.

Skills

Client Relationship Management

Communication Skills

Collaboration

Project Management

Strategic Planning

Budgeting

Microsoft Office Suite

Bilingual (English, Spanish or French)

Education

Bachelor's degree in communication, business, marketing or a related field

Tools

Microsoft PowerPoint

Microsoft SharePoint

Job description

Are you a dynamic and resourceful professional looking to make a significant impact in a global organization? WSP is seeking a talented Client Program Coordinator to join our diverse Global Mining Client Program team. As a key player in our client-centric culture, you will be at the heart of our mission to enhance client experience and drive our growth ambitions.

In this role, you will work closely with the Global Mining Client Program Director and support account teams and activities around the world. You will be instrumental in planning and executing our client program initiatives. This is a fantastic opportunity for a self-starter with an interest in client relationship management and who thrives in a collaborative environment.

The person in this position will work in hybrid mode - three days in our Toronto office.

What you can expect to do here:

• Foster strong partnerships with Global Mining Account Leaders and key regional and project stakeholders to support ongoing activities and initiatives
• Create, drive and track client account plans
• Develop client-related collateral and project profiles
• Develop content for account team meetings, presentations, strategic plans, reporting and budgeting
• Champion and drive cross-business collaboration to leverage WSP’s comprehensive service portfolio
• Identify and develop positioning activities for new growth areas
• Leverage and align key strategies and activities across major accounts
• Support the preparation of internal communications

What you’ll bring to WSP:

• Bachelor's degree in communication, business, marketing or a related field
• 5-8 years’ experience in a similar or related role
• Excellent written and verbal communication skills in English, with Spanish or French language skills considered an asset
• Ability to work independently and across time zones
• Positive and collaborative attitude
• Genuine interest in the mining and professional services industry with a willingness to learn
• Proficiency in Microsoft suite, including PowerPoint and SharePoint

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.