Client Partner, People Development

Fraser Health Authority; Surrey; On-site; CAD 63,000 - 91,000; Full time

Job summary

Fraser Health Authority in British Columbia, Canada is seeking a Client Partner, People Development to design and deliver development programs, assess organizational needs, and provide ongoing coaching.

You will lead strategic initiatives to enhance competencies and work with senior leaders to improve team and systems effectiveness, with healthcare experience preferred.

Qualifications

• Master’s Degree in Organization Development (OD), Leadership, or equivalent Behavioral Science.
• 5–7 years of recent related experience in organization development and/or leadership development.
• Preference will be given to candidates with healthcare settings.

Responsibilities

• Design and deliver personal, management and leadership development programs for all levels of the organization.
• Monitor and assess personal, leadership and organizational development needs; develop learning strategies; facilitates, evaluates and monitors results.
• Provides ongoing coaching and interventions to support learning and development for a specific program/service or on a systems-wide basis.
• Provides leadership in the development and implementation of strategic and operational initiatives designed to strengthen organization and individual competencies and management development.
• Provides consulting services to management staff, focused on improving team, leader, and systems effectiveness.
• Facilitates team development, and changes in group norms, values, and culture; identifies and uses instruments and surveys to analyze individual and group behavior.

Skills

Organization development

Leadership development

Group facilitation

Adult learning

Change management

Project management

Education

Master’s Degree in Organization Development or Leadership

Job description

Salary The salary range for this position is CAD $46.37 - $66.66 / hour

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Position Overview:

We are seeking a dynamic and experienced Client Partner, People Development to join our team. In this role, you will be responsible for designing and delivering development programs, assessing organizational needs, and providing ongoing coaching and interventions. You will play a key role in developing and implementing strategic initiatives to enhance organizational and individual competencies.

Key Responsibilities:

• Design and deliver personal, management, and leadership development programs for all levels of the organization.
• Monitor and assess personal, leadership, and organizational development needs.
• Develop and implement effective learning strategies.
• Facilitate, evaluate, and monitor the results of development programs.
• Provide ongoing coaching and interventions to support learning and development.
• Lead the development and implementation of strategic and operational initiatives to strengthen organizational and individual competencies.
• Provide consulting services to management staff to improve team, leader, and systems effectiveness.
• Facilitate team development and cultural change initiatives.
• Stay current with best practices in organization and leadership development.
• Assist in developing and refining leadership and organizational development standards, guidelines, processes, and tools.
• Ensure client satisfaction through effective service delivery and evaluation of People Development services.
• Monitor and support the work of external consultants as needed.

Education and Experience:

• Master’s Degree in Organization Development (OD), Leadership, or equivalent Behavioral Science.
• 5-7 years of recent related experience in organization development and/or leadership development in an intermediate to large size organization.
• Preference will be given to candidates with work experience in healthcare settings.

Why Join Us?

• Be part of a forward-thinking organization committed to continuous improvement and innovation.
• Work with a team of dedicated professionals who are passionate about development and growth.
• Enjoy a collaborative and supportive work environment.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Acts as an internal consulting resource for organization, leadership, and people development processes, strategies and projects that are directed at supporting the strategic goals for Fraser Health; provides consulting services to senior leaders and managers with teams; supports the goals and objectives of senior management with interventions such as change initiatives, strategy and planning, team building and leadership development; provides support to the organization and specific functional areas in recognizing current patterns across the system and partnering to develop and implement strategies to improve organizational effectiveness; facilitates leadership, management and personal development programs.

Responsibilities

1. Designs and delivers personal, management and leadership development programs or processes to all levels of the organization.
2. Monitors and assesses personal, leadership and organizational development needs, develops learning strategies; facilitates, evaluates and monitors results.
3. Provides on-going coaching and interventions to support learning and development for a specific program/service or on a systems-wide basis.
4. Provides leadership in the development and implementation of strategic and operational initiatives designed to strengthen organization and individual competencies and management development.
5. Provides consulting services to management staff, focused on improving team, leader and systems effectiveness.
6. Facilitates team development, and changes in group norms, values, and culture; identifies and uses instruments and surveys to analyze individual and group behavior; partners with clients in identifying possibilities for improvement; provides coaching supports to leaders towards increasing success in change integrations.
7. Remains current in the practice of organization development and leadership development by ongoing professional development; researches and implements cutting edge best practice in alignment with probable future needs in the organization.
8. Assists in the development of leadership and organization development practices, standards, guidelines, processes and tools.
9. Provides single point accountability for client service delivery where appropriate.
10. Partners with senior leaders and teams in designing and implementing change processes that engage stakeholders appropriately from initiation to integration of the change.
11. Provides client services and programs in a way that increases leaders' capacity for coaching, process design, facilitation, and team development within their own teams.
12. Evaluates People Development services ensuring interventions meet client satisfaction.
13. May be required to monitor and support the work of external consultants.

Qualifications

Master's Degree in Organization Development (OD), Leadership or equivalent Behavioral Science. Supplemented with five (5) to seven (7) years' recent related experience in organization development and/or leadership development in an intermediate to large size organization. Preference will be given to candidates with work experience in healthcare settings.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated knowledge of organization development theory and applications.
• Demonstrated group facilitation skills in an organization development role.
• Demonstrated knowledge of leadership development
• Demonstrated knowledge of adult learning strategies and methodologies
• Demonstrated competence to facilitate change, coach, counsel, and negotiate.
• Demonstrated expertise in conflict management.
• Demonstrated expertise in project management, particularly of change initiatives.
• Knowledge and understanding of computer technology, especially the fundamentals of word processing, spreadsheets, graphics, data base and CD ROM.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

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