Program Coordinator

Fraser Health Authority; Surrey; On-site; CAD 41,000 - 54,000; Full time

Benefits offered by this job

Four weeks vacation in first year

Comprehensive health benefits

Pension plan

Job summary

Fraser Health Authority seeks an experienced coordinator to support assigned programs and projects, handling communications and record-keeping in a health-care education context.

You will manage documentation, coordinate meetings, and assist with budget and resource planning, contributing to program success across Fraser Health regions.

Qualifications

• Diploma in administration, project management, adult education, or related field and five years' related experience.
• Experience in education, business or health care environment.
• Strong coordination and documentation skills.
• Ability to use MS Office and database tools.

Responsibilities

• Coordinates and provides organization support for assigned programs and projects.
• Serves as central point of contact for queries and coordinates communications around programs.
• Assists in evaluating programs by coordinating participation and summarizing results.
• Catalogues records and maintains filing systems.
• Maintains databases and supports data integrity for sensitive information.
• Organizes workflows, sets priorities, and implements process improvements.
• Develops resources and reports information for leadership.
• Prepares meetings, agendas, materials, and minutes, and coordinates sessions/workshops.
• Manages budget data and funding transfers as required.
• Identifies equipment/resource needs and advises leadership.

Skills

Program coordination

Attention to detail

Planning and organizing

Problem solving

MS Office proficiency

Education

Diploma in administration or related field

Tools

SharePoint

Database software

MS Office

Job description

Salary

The salary range for this position is CAD $29.88 - $39.22 / hour

Job Summary

Come work with us!

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health; we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including earning four weeks of vacation in your first year, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Provides organization support for assigned programs such as new employee clinical orientation, clinical professional development, education technology strategy, clinical policy office, patient education, student practice, practice transition and mentorship, simulation learning. Liaises with internal and external contacts such as academic institutions, regulatory colleges, corporate partners, clinical and informatics teams, other health authorities, and functions as the central point of contact for the coordination of designated programs/projects. Reviews and catalogues tools/resources/materials/records, coordinates program activities and workflow, develops and implements work methods and procedures that support the objectives of the assigned programs/projects, maintains electronic files/summaries/reports, and recommends process and system improvements.

Responsibilities

1. Coordinates and provides organization support for assigned programs/projects and all related activities.
2. Functions as the central point of contact for assigned programs/projects. Receives and responds to related queries, prepares and distributes communications/correspondence, liaises with internal and external contacts for communications around programs. Clarifies information and resolves issues and/or escalates queries to the Leader and/or Director as appropriate. Maintains current lists for key contacts, program service providers, and facilitators.
3. Assists in the evaluation of assigned programs/projects by coordinating participation and evaluation information, conducting preliminary analysis, generating summaries, coordinating with participants, and reviewing evaluation results with the team.
4. Catalogues written and electronic records. Coordinates and maintains processes for receiving, reviewing, processing, tracking, filing, cataloguing, and retrieving materials, resources and records.
5. Establishes and maintains databases and records, including those related to sensitive student and Fraser Health employee data. Promotes the use of related databases at Fraser Health and may provide guidance and training to users.
6. Organizes and coordinates the activities and workflow within the assigned programs/projects, develops and implements work methods and procedures that support the objectives of the programs/projects, determines priorities, resolves day-to-day problems and evaluates operating procedures/processes. Reviews existing practices and develops and recommends process and system improvements; implements approved changes.
7. Develops, compiles, and initiates a variety of program/project related resources. Analyzes, organizes and reports information and identifies issues or implications to the attention of the Leader/Director as appropriate.
8. Provides support including coordinating/scheduling meetings, preparing meeting agendas, materials, and minutes, coordinating sessions/workshops/events, drafting/developing/sending correspondence and communications, collecting/summarizing resource materials, maintaining electronic files, and preparing/editing/maintaining documents, web pages and SharePoint site files.
9. Maintains budget and other program data including analyzing, reconciling, recommending changes, projecting requirements, and preparing funding transfers and budget/report submissions. Identifies and provides input into equipment/resource needs.

Qualifications

Education and Experience

Graduation from a diploma program in administration, project management, adult education, or related field and five (5) years recent, related experience in an education, business or health care environment, or an equivalent combination of education and experience.

COMPETENCIES

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Ability to coordinate and evaluate processes and procedures.
• Strong attention to detail.
• Ability to plan, organize, problem solve, analyze and prioritize work.
• Strong proficiency with and ability to develop systems using a variety of computer software including database applications, internet-based applications and MS Office at an intermediate to advanced level.
• Ability to learn software database applications.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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