Client Partner

Valence; Toronto; Hybrid; CAD 90,000 - 158,000; Full time

Job summary

An innovative firm is seeking a Client Partner to revolutionize leadership development through generative AI. This role involves collaborating with global enterprises to implement AI-powered coaching solutions, driving strategic initiatives, and influencing product evolution. Ideal candidates will have a strong background in consulting or high-growth startups, exceptional client-facing skills, and a passion for navigating complex business landscapes. Join a forward-thinking team dedicated to transforming how organizations approach learning and development in the age of AI.

Benefits

Competitive salary and equity packages

Comprehensive health coverage

401k optionality

Generous PTO

Remote office stipend

Learning tools and hardware

Qualifications

• 4+ years in top-tier consulting or high-growth startups.
• Ability to build trust with C-suite and executive leaders.

Responsibilities

• Build and grow strategic client partnerships.
• Lead deployment of AI tools within enterprise accounts.

Skills

Client-facing skills

Structured problem-solving

Communication skills

Data management in Excel

Operational instincts

Growth mindset

Education

Bachelor's degree

Job description

Join to apply for the Client Partner role at Valence

2 months ago Be among the first 25 applicants

Join to apply for the Client Partner role at Valence

Get AI-powered advice on this job and more exclusive features.

Valence has built the first-to-market AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance & support to any leader or employee. At Valence, we're not just talking about the future of work – we're actively shaping it.

From your first interaction with us, you'll notice we're different. By working here you won't just implement solutions for our clients; you'll be helping to architect the future of leadership in the age of generative AI. And we'll be honest – this is not for everyone. But for those with an insatiable desire to work fast on complex, unsolved challenges with some of the best talent in tech, this could be the career-defining opportunity you've been waiting for.

The Role

As a Client Partner at Valence, you'll be at the heart of our mission to revolutionize leadership development through generative AI. You'll work hand-in-hand with global enterprises like Coca-Cola, Nestle, General Mills, Prudential and more to deploy the first-ever AI-powered coaching solution to their teams. You will be forging relationships, driving strategic initiatives, and directly influencing the evolution of our gen AI product. We're looking for someone who can navigate the complex landscapes of Fortune 500 companies to translate the potential of AI into tangible business outcomes.

About Valence

We're a Series A B2B SaaS company, backed by Insight Partners, that's pioneering the first generative AI leadership coach for large enterprises. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together. We've been featured in Harvard Business Review, and our client list reads like a Who's Who of global business, including Coca-Cola, Nestlé, General Mills, ServiceNow, AstraZeneca, Prudential, CVS and more.

What You'll Do

• Build and grow strategic client partnerships, engaging across all levels of leadership C Suite, Executive.
• Lead the consultative deployment of our generative AI tools within enterprise accounts, translating client goals into high-impact, scalable programs
• Deliver on strategic and commercial goals, consistently meeting or exceeding revenue, usage, and expansion targets within your portfolio. Own the renewal and expansion process.
• Embed deeply within client organizations, becoming a programmatic partner and helping them unlock measurable value through clear use cases
• Champion behavior change by guiding clients through our consultative methodology, aligning our platform with their most pressing priorities
• Partner closely with Sales during pre-sale and pilot phases to shape solutions that convert interest into long-term engagement
• Oversee contracting and invoicing, working hand-in-hand with our Operations team to ensure a seamless experience
• Act as a client voice in product evolution, offering insights that help shape our roadmap and improve the user experience
• Stay sharp in an evolving landscape—building working fluency in generative AI, trust & ethics in machine learning, and the nuances of our clients’ industries
  
  

What We’re Looking For

• 4+ years of experience—in top-tier consulting, investment banking, or fast-paced, high-growth startups
• Exceptional client-facing skills—with a proven ability to build trust and drive outcomes with senior stakeholders, including C-suite and executive leaders
• Structured problem-solving ability—you can break down complex challenges, connect the dots, and craft solutions that drive results
• Proven influence and execution—you know how to partner with busy executives, keep momentum across work streams, and make progress in environments where priorities shift fast
• Strong operational instincts—including a knack for managing details that elevate the overall experience
• Excellent communication skills—both written and verbal, with the ability to tailor your style to different audiences and settings
• Comfort with data—especially in Excel, and the ability to organize and synthesize information to create clarity and add value
• Bias for action—you’re self-motivated, solutions-oriented, and energized by challenges. You move quickly and don’t get discouraged by roadblocks
• Growth mindset—you actively seek feedback and see every experience as a chance to learn and get better
• A clear “why” for this stage and space—you’re excited by the opportunity to join an early startup at the forefront of generative AI, with a mission centered on learning, leadership, and team development
  
  

What you'll get

• Ownership of projects and strategic priorities
• Strong ties to the executive team, a culture of transparency and engagement with strategic decisions
• Options from day one, which means you will be on the ownership track right away
• Competitive salary and equity packages
• Comprehensive health coverage (medical, dental, and vision) from day 1
• Provision of anything you need to be successful - learning tools, hardware, office equipment, software, access to a WeWork etc
• 401k optionality for US based employees
• Generous PTO, company-wide R&R shutdowns and paid leave for parents.
• A phone and remote office stipend as needed
  
  

Learn More About Us And Meet Our Team Here

Location and Work Environment

This role is 3 days a week (Tues - Thursday) minimum in office in Union Square, at 33 Irving Place. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US.

Diversity and Inclusion

We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at [e-mail].

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at Valence by 2x

Get notified about new Client Partner jobs in Toronto, Ontario, Canada.

Client Relationship Manager, Canadian Commercial Banking (Mississuaga, Ontario)

Client Service Manager - Benefits Management & Enrollment Solutions

Toronto, Ontario, Canada CA$111,000.00-CA$158,000.00 2 weeks ago

Client Partner (Global Account)-Banking & FS

Customer Success Mgr, Canada Strategic Account Services

VP, Engagement Director (Client Services)

Retail - Client Relationship Manager - Ontario

Client Success Manager (Health Systems Partnerships)

Relationship Manager - Vice President - Merchant Services (12 month fixed-term contract)

Toronto, Ontario, Canada CA$90,000.00-CA$123,000.00 2 weeks ago

Bilingual-French/English Client Success Consultant

Client Experience Coordinator (Long-Term Temp Assignment) - Yorkdale

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.