Client Manager

Pride Signs Ltd.; Cambridge; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Client Manager, where you'll drive business growth and foster strong client relationships. This dynamic role involves managing sales leads, presenting tailored quotes, and collaborating with internal teams to meet client needs. You'll thrive in a supportive environment that values innovation and excellence, with opportunities for career development. If you're passionate about customer service and eager to make an impact, this is the perfect opportunity for you.

Benefits

Competitive salary

Performance-based incentives

Career growth opportunities

Supportive work environment

Qualifications

• Experience in Client Management or Inside Sales, preferably in the sign industry.
• Proven track record in prospecting and closing sales.

Responsibilities

• Manage inbound sales leads and develop new business opportunities.
• Serve as the primary point of contact for clients.

Skills

Client Management

Sales Skills

Communication Skills

Negotiation Skills

Time Management

Education

Degree in Business

Diploma in Marketing

Tools

CRM Software (Monday.com)

MS Office

Job description

Pride Signs is a leader in the sign solution industry, providing innovative and high-quality signage solutions to businesses across various sectors. Our team of professionals is dedicated to delivering exceptional service, ensuring our clients' brand visibility and success.

Position Overview:

We are seeking a dynamic and results-driven Client Manager to join our team. Reporting to the Director - Business Development and Client Success, the Client Manager will be responsible for managing inbound sales leads, developing new business opportunities, and fostering strong client relationships. This role is ideal for a motivated sales professional with a passion for customer service and business growth.

Key Responsibilities:

• Respond promptly and professionally to client inquiries, providing accurate information and solutions.
• Identify, qualify, and develop potential leads through various channels (outbound calls, email campaigns, social media).
• Prepare and present tailored quotes based on client specifications.
• Close sales and contribute to overall revenue goals.
• Actively seek and generate new business opportunities.
• Serve as the primary point of contact for clients, ensuring seamless communication and service.
• Collaborate with internal teams, including Project/Program Management, Engineering, and Permitting, to meet client needs.
• Attend client sites and trade shows to build relationships and promote services.
• Maintain up-to-date knowledge of company products and industry trends.
• Ensure all work aligns with health, safety, and employment standards.
• Perform other duties as required.

Qualifications & Experience:

• Experience in Client Management or Inside Sales, preferably within the sign or related industry.
• Proven track record in prospecting, closing sales, and managing client accounts.
• Strong understanding of the sales process and customer relationship management.
• Excellent communication skills (both verbal and written) with the ability to explain technical solutions to non-technical audiences.
• Strong organizational, planning, and time management skills.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Skilled in negotiation and relationship building.
• Experience working with Construction Managers, Designers, and Marketing professionals is preferred.
• Proficiency in MS Office and CRM software (Monday.com preferred).
• Degree or diploma in Business, Marketing, or relevant field, or equivalent experience.

Why Join Us?

• Competitive salary and performance-based incentives.
• Opportunity to work with a dynamic and innovative team.
• Career growth and development opportunities.
• A supportive work environment that values collaboration and excellence.

If you are a driven sales professional passionate about building client relationships and driving business success, we encourage you to apply!

How to Apply:

Submit your resume and cover letter to [e-mail]. We look forward to hearing from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Manufacturing

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