Client-Facing Security Guard: Patrol, Alarms & Response

Paladin Security; Kamloops; Hybrid; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Uniforms provided

Training & development

Career growth opportunities

Extended health & dental benefits

Employee & Family Assistance Program

Partner discounts

Job summary

Paladin Security is seeking Commercial Office Security guards to ensure a safe and secure environment for clients, employees, and the public. The role emphasizes exceptional customer service, alert observation, and professional response to incidents at sites in Kamloops, BC.

Candidates must hold a BC Security Licence; First Aid is an asset, and a valid BC Class 5 driver’s licence is beneficial. Training and career growth opportunities are provided, along with uniforms and benefits.

Qualifications

• Valid BC Security Licence is required.
• First Aid Training is an asset.
• Valid BC Class 5 Driver’s Licence and a reliable vehicle are assets.
• Strong communication and interpersonal skills.
• Ability to stand for extended periods and walk long distances.
• Previous security or customer service experience is an asset.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Provide exceptional customer service and sustain relationships with clients and patrons.
• Conduct proactive patrols to ensure safety and address policy breaches.
• Attend and investigate security alarms and emergencies promptly.
• De-escalate crisis situations and liaise with emergency personnel.
• Exercise crowd control and evict trespassers.
• Write clear and detailed incident and daily reports.
• Provide first aid and medical response when required.
• Utilize two-way radios and computer applications to communicate site activities.

Skills

Customer service

Observation skills

Professionalism

Communication skills

Calm under pressure

Physical stamina

Flexible availability

Education

BC Security Licence

First Aid Training (asset)

BC Class 5 Driver’s Licence (asset)

Tools

Two-way radios

Computer applications

Job description

Paladin Security is seeking Commercial Office Security guards to ensure a safe and secure environment for clients, employees, and the public. The role emphasizes exceptional customer service, alert observation, and professional response to incidents at sites in Kamloops, BC.

Candidates must hold a BC Security Licence; First Aid is an asset, and a valid BC Class 5 driver’s licence is beneficial. Training and career growth opportunities are provided, along with uniforms and benefits.