Client-Facing Admin Associate, Vocational Services

CBI Health Group

Fort McMurray

On-site

CAD 42,000 - 52,000

Full time

7 days ago

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Benefits offered by this job

Flexible hours

Benefits package

Job summary

CBI Health Group in Fort McMurray is seeking an Administrative Associate – Vocational Services to join our outpatient rehabilitation clinic. You will be the face and voice for patients, handling calls, data entry, scheduling and payments in a busy community health setting.

The role requires strong customer service, basic medical administration experience and proficiency with MS Office; bilingual English/French is an asset. Flexible hours and a competitive benefits package are provided.

Qualifications

1 to 2 years experience in a reception or customer service role is an asset
A post-secondary education in medical office/business administration is an asset
Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program
A professional approach to customer service
A creative approach with a can-do attitude
Effective problem-solving skills
The ability to work fluently in both English and French is an asset

Responsibilities

Direct incoming calls received and provide callers with information about our services
Be the first point of contact for clients in the office
Enter client data, client charges, collect payments and issues receipts
Manage the appointment schedule to minimize cancelled appointments and vacancies
Perform general office duties and provide administrative support