Administrative Associate - Vocational Services

CBI Health; Fort McMurray; On-site; CAD 38,000 - 54,000; Full time

Benefits offered by this job

Learning opportunities

Benefits package

Flexible hours

Job summary

CBI Health Centre in Fort McMurray is seeking a dedicated Administrative Associate to be the face and voice of our out-patient rehabilitation clinic. In this full-time role you will manage front-desk duties, handle client data and payments, and support daily operations with a welcoming, professional approach.

You should bring 1–2 years in reception or customer service, experience with Microsoft Office, and a can-do attitude. Bilingual English/French is an asset.

Qualifications

• 1–2 years of reception or customer service experience is an asset.
• Post-secondary education in medical office/business administration is an asset.
• Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program.
• Professional approach to customer service.
• Creative, can-do attitude.
• Effective problem-solving skills.
• Fluency in English and French is an asset.

Responsibilities

• Answer incoming calls and provide information about services.
• Be the first point of contact for clients in the office.
• Enter client data and charges, collect payments, and issue receipts.
• Manage appointment schedules to minimize cancellations and vacancies.
• Perform general office duties and provide administrative support.

Skills

Customer service

Telephone etiquette

Data entry

Microsoft Office

Bilingual English/French

Education

Medical office/business administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Administrative Associate – Vocational Services - CBI Health Centre - 100 Signal Road, Fort McMurray

Schedule: Monday to Friday 9am - 5pm

CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins.

About This Opportunity

Are your organizational skills enhanced by a can‑do attitude and a commitment to exemplary customer service? If so, CBI Health has an excellent opportunity for you to join our team as an administrative professional in our out‑patient rehabilitation clinic. As a full‑time Administrative Associate at our Fort McMurray office, you will be the face and voice of an accredited, innovative healthcare organization providing high‑quality services throughout the community.

Take an inside look at what you’ll do each day

• Direct incoming calls received and provide callers with information about our services
• Be the first point of contact for clients in the office
• Enter client data, client charges, collect payments and issues receipts
• Manage the appointment schedule to minimize cancelled appointments and vacancies
• Perform general office duties and provide administrative support

What You Need To Be Successful

• 1 to 2 years experience in a reception or customer service role is an asset
• A post‑secondary education in medical office/business administration is an asset
• Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program
• A professional approach to customer service
• A creative approach with a can‑do attitude
• Effective problem‑solving skills
• The ability to work fluently in both English and French is an asset

What CBI Health Offers You

• Continuous learning and skills development, including management opportunities
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible hours, which allow work‑life balance and focus on quality of life

About Us

CBI Health supports both the physical and mental health and well‑being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community‑based rehabilitation including physiotherapy, sports medicine, osteopathic and chiropractic care for our clients, helping them regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.