Administrative Associate - Vocational Services

CBI Health Group; Fort McMurray; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Flexible hours

Benefits package

Job summary

CBI Health Group in Fort McMurray is seeking an Administrative Associate – Vocational Services to join our outpatient rehabilitation clinic. You will be the face and voice for patients, handling calls, data entry, scheduling and payments in a busy community health setting.

The role requires strong customer service, basic medical administration experience and proficiency with MS Office; bilingual English/French is an asset. Flexible hours and a competitive benefits package are provided.

Qualifications

• 1 to 2 years experience in a reception or customer service role is an asset
• A post-secondary education in medical office/business administration is an asset
• Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program
• A professional approach to customer service
• A creative approach with a can-do attitude
• Effective problem-solving skills
• The ability to work fluently in both English and French is an asset

Responsibilities

• Direct incoming calls received and provide callers with information about our services
• Be the first point of contact for clients in the office
• Enter client data, client charges, collect payments and issues receipts
• Manage the appointment schedule to minimize cancelled appointments and vacancies
• Perform general office duties and provide administrative support

Skills

Customer service

Reception

English/French (asset)

Education

Post-secondary education in medical office/business administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Publishing program

Job description

Administrative Associate - Vocational Services

Job Category : Administrative Support

Requisition Number : ADMIN035853

• Posted : August 27, 2026
• Full-Time

Locations

Showing 1 location

Description

Administrative Associate – Vocational Services - CBI Health Centre - 100 Signal Road, Fort McMurray

Schedule: Monday to Friday 9am - 5pm

CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins.

About this opportunity

Are your organizational skills enhanced by a can-do attitude and a commitment to exemplary customer service? If so, CBI Health has an excellent opportunity for you to join our team as an administrative professional in our out-patient rehabilitation clinic. As a full-time Administrative Associate at our Fort McMurray office, you will be the face and voice of an accredited, innovative healthcare organization providing high-quality services throughout the community.

Take an inside look at what you’ll do each day

• Direct incoming calls received and provide callers with information about our services
• Be the first point of contact for clients in the office
• Enter client data, client charges, collect payments and issues receipts
• Manage the appointment schedule to minimize cancelled appointments and vacancies
• Perform general office duties and provide administrative support

What you need to be successful

• 1 to 2 years experience in a reception or customer service role is an asset
• A post-secondary education in medical office/business administration is an asset
• Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program
• A professional approach to customer service
• A creative approach with a can-do attitude
• Effective problem-solving skills
• The ability to work fluently in both English and French is an asset

What CBI Health offers you

• Continuous learning and skills development, including management opportunities
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible hours, which allow work-life balance and focus on quality of life

About us

CBI Health supports both the physical and mental health and well-being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, sports medicine, osteopathic and chiropractic care for our clients, helping them regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.Learn more at cbihealth.ca .

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.