Client Engagement Specialist

CIBC US; Campbell River; On-site; CAD 42,000 - 62,000; Full time

Job summary

CIBC is hiring a Client Engagement Representative for an on-site role in Campbell River. You will greet clients, understand their needs, and connect them with the right banking solutions while guiding them through everyday banking tasks.

You’ll promote mobile banking, contribute to a positive client experience, and work with a collaborative team that values trust, accountability, and inclusive service. We offer competitive pay and benefits.

Qualifications

• Client-centered approach and ability to identify opportunities for clients.
• Digitally savvy with willingness to learn new banking apps.
• Willingness to work on-site full-time in Campbell River.

Responsibilities

• Engage clients to understand needs and identify opportunities.
• Assist with day-to-day banking and connect clients to the right team.
• Promote mobile banking and explain features to clients.

Skills

Branch Banking

Client Service

Customer Engagement

Customer Experience

Identifying Opportunities

Product Knowledge

Job description

CIBC is hiring a Client Engagement Representative for an on-site role in Campbell River. You will greet clients, understand their needs, and connect them with the right banking solutions while guiding them through everyday banking tasks.

You’ll promote mobile banking, contribute to a positive client experience, and work with a collaborative team that values trust, accountability, and inclusive service. We offer competitive pay and benefits.