Client Coordinator

HUB International; Toronto; On-site; CAD 28,000 - 34,000; Part time

Benefits offered by this job

Flexible part-time hours

Benefits package

RRSP matching

generous time-off policies

Job summary

HUB International in Toronto is seeking a dynamic part-time Client Coordinator to provide high-level administrative support to the EB&R practice in our local office. You will support benefits analysts and account managers with reports, proposals, and data gathering, ensuring timely and accurate deliverables.

The role requires strong organizational and communication skills, a proactive, customer-focused mindset, and the ability to learn new systems.

Qualifications

• Post-secondary education in Business Administration, Economics or Finance preferred.
• Minimum 2 years’ administrative support experience.
• Advanced proficiency in Word, Excel, and Outlook.
• Ability to learn Epic broker management system.
• Strong organizational, time and client management skills.
• Effective verbal and written communication skills.
• Strong team player with proactive approach and follow-up.

Responsibilities

• Prepare and assemble client reports.
• Assemble benefit proposals booklets for meetings.
• Generate benefit comparisons and supporting reports.
• Gather employee data and assist with marketing documents.
• Prepare cover letters and respond to client servicing requests.
• Support analysts during implementations and reporting deliverables.
• Prepare experience reports and distribute correspondence.

Skills

Time management

Organizational skills

Verbal & written communication

Customer service

Team player

Initiative & follow-up

Client management

Education

Post-secondary education in Business Administration, Economics, or Finance preferred

Tools

Epic broker management system

Microsoft Office

Job description

About The Role

HUB International is looking for a dynamic part‑time Client Coordinator to provide high level administrative support to the EB&R practice in our Toronto HUB International office. If you enjoy working in a fast‑paced corporate team environment and take pride in customer excellence, then this may be a role for you. Superior time‑management, organizational and follow‑up skills are essential for this position supporting a team of benefits analysts and account managers. Benefits in being in this position include working for a top Brokerage Firm recognized as an Industry Leader.

What You’ll Do

• Preparation and assembly of client reports
• Assembling benefit proposals booklets for prospect meetings
• Conducts benefits comparisons and generates reports, assisting both account managers and benefits analysts on reporting deliverables
• Gathers employee data and assists with the preparation of marketing documents
• Prepares cover letters
• Support the producers or account managers/analyst on client servicing request
• Support the analyst during the implementations
• Prepare experience reports
• Reads and analyzes incoming memos, submissions, and reports to determine significance and distribute as appropriate
• Prepares and sends out outgoing mail and courier items
• Files and retrieves corporate documents, records, and reports efficiently for all team members
• Opens, sorts and executes all correspondence, including mail, faxes and email in a timely manner
• Other duties as assigned

Qualifications and expertise that pave the way for Success

• Post‑secondary education in Business Administration, Economics, or Finance preferred
• Minimum 2 years’ administrative support experience
• Advanced proficiency in Microsoft Office: Word, Excel, and Outlook
• Ability to learn new systems i.e. Epic broker management system
• Strong organizational, time and client management skills
• Effective communication skills: verbal and written
• Strong team player
• Proactive and customer focused approach
• Strong initiative and follow up skills

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well‑being: Our Priority

• Work‑Life Balance: Take advantage of flexible working arrangements and generous time‑off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB‑sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding.

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.

The expected hourly range for this position is $20 to $25 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, and eligible bonuses, and commissions for some positions.

AI and Automation Notice

HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

Department Account Management & Service

Required Experience: Less than 1 year of relevant experience

Required Travel: No Travel Required

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Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives us the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full‑service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

For more information, please visit hubinternational.com.