Client Care Specialist - Paradise Animal Hospital & Wellness Centre

VetCare Canada; Paradise; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Vacation and paid time off

Networking opportunities

Job summary

A prominent veterinary care company is seeking a Client Care Specialist for its Paradise Animal Hospital & Wellness Centre in Newfoundland and Labrador. You will provide exceptional client service, manage appointments, and perform administrative tasks. The ideal candidate has experience in client service, strong communication skills, and compassion for animals. This full-time role offers vacation and paid time off, along with opportunities for professional networking.

Qualifications

• Experience in client service or receptionist role.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and work in a fast-paced environment.

Responsibilities

• Greet and check-in clients in a friendly manner.
• Answer incoming calls and manage appointments.
• Perform administrative tasks and maintain client records.
• Cover emergency call shifts every 6 weeks.

Skills

Client relationship management

Administrative support

Communication skills

Compassion

Job description

Client Care Specialist - Paradise Animal Hospital & Wellness Centre

Join VetCare Canada as a Client Care Specialist at Paradise Animal Hospital & Wellness Centre in Paradise, NL. The role supports our small animal practice by providing exceptional client service, scheduling, and administrative support.

About The Role

Our ideal Client Care/Receptionist builds positive client relationships through genuine care and compassion. Responsibilities include:

• Greeting and checking‑in clients in a friendly and warm manner.
• Answering incoming calls with a courteous and caring approach, screening calls, booking appointments, taking detailed messages, and providing non‑medical information.
• Performing administrative tasks such as mail handling, drafting memos, and completing reports.
• Maintaining accurate client records and assisting with walk‑in services from 8 am – 10 am.
• Covering emergency call shifts every 6 weeks.

What We Offer

• Networking, collaboration, and knowledge exchange with other veterinarians.
• Vacation and paid time off.

Meet VetCare

VetCare is a proudly Canadian‑owned acquirer and operator of veterinary practices based in Vancouver. Our commitment to care focuses on supporting practice owners through seamless transitions and delivering high‑quality care to patients.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Location: Paradise, Newfoundland and Labrador