Client Care Representative – Auto Insurance Trainee

HUB International; New Denver; On-site; CAD 22,389 - 31,887; Full time

Benefits offered by this job

Extended health benefits

Disability insurance

RRSP matching

Paid time-off benefits

Eligible bonuses

Commissions for some positions

Job summary

HUB International in New Denver is seeking an Auto Insurance Trainee, a career that offers unlimited potential and comprehensive training. The ideal candidate thrives in fast-paced settings, with responsibilities including selling insurance solutions, meeting performance targets, and providing excellent customer service.

This position requires a self-starter mentality, where building client relationships and multitasking efficiently are key. Comprehensive benefits, including health coverage and paid time off, are also part of the offering.

Qualifications

• Less than 1 year of relevant experience required.
• Confident and customer-focused individual preferred.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Build and maintain strong client relationships.
• Promote and sell insurance products.
• Process various auto insurance transactions.
• Upsell additional insurance products.
• Manage administrative tasks and phone calls.

Skills

Self-starter mentality

Outgoing personality

Detail-oriented

Multitasking ability

Reliability

Collaborative

Education

High school diploma or equivalent

Tools

Level 1 Insurance License (asset)

Job description

The Opportunity

Are you an energetic, goal‑driven go‑getter who thrives in a fast‑paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? This is more than just a job – it’s a career with unlimited potential. No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days.

As an Auto Insurance Trainee, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results‑focused role ideal for someone with a competitive edge and a passion for personal growth.

Responsibilities

• Build and maintain strong relationships with clients, teammates, and auto dealership partners
• Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
• Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
• Upsell and cross‑sell additional insurance products to add value for clients and drive performance metrics
• Support your branch by taking phone calls, managing administrative tasks, and restocking inventory

What You’ll Bring To Our Team / Qualifications

• A self‑starter mentality with a strong drive to exceed performance and sales goals
• Confident, outgoing personality and a customer‑first approach
• Detail‑oriented and organized—someone who can multitask under pressure
• Reliable and accountable—someone your team can count on
• Thrives in a collaborative, high‑energy environment
• High school diploma or equivalent
• Level 1 Insurance License is an asset—but not required

Required Experience: Less than 1 year of relevant experience

Required Travel: No Travel Required

Salary Expectations and Benefits

The expected hourly rate for this position is $19.70 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, eligible bonuses, and commissions for some positions.

Benefits

• Extended health benefits
• Disability insurance
• RRSP matching
• Paid time‑off benefits
• Eligible bonuses
• Commissions for some positions

The employment offer is contingent upon completion of a successful background check.