Client Care Representative - Auto Insurance Trainee

HUB International; Castlegar; On-site; CAD 40,000 - 45,000; Full time

Job description

Opportunity

Hi, we’re HUB! We’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy - so you're always ready for tomorrow.

Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job—it's a career with unlimited potential. No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days.

As an Auto Insurance Trainee, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.

What You’ll Bring to Our Team

• A self-starter mentality with a strong drive to exceed performance and sales goals
• Confident, outgoing personality and a customer-first approach
• Detail-oriented and organized—someone who can multitask under pressure
• Reliable and accountable—you're someone your team can count on
• Thrives in a collaborative, high-energy environment
• High school diploma or equivalent
• Level 1 Insurance License is an asset—but not required

A Day in the Life

• Build and maintain strong relationships with clients, teammates, and auto dealership partners
• Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
• Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
• Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
• Support your branch by taking phone calls, managing administrative tasks, and restocking inventory

Salary Expectations

The expected salary range for this position is $40,000 to $45,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.

Benefits

• Paid day off for your birthday - we want to celebrate you!
• Paid day off for volunteering in your community - HUB is a company that gives back and is active in our communities.
• Room to grow within the organization
• Lots of company perks, benefits, RRSP matching and great compensation
• extended health benefits
• disability insurance
• RRSP matching
• paid-time-off benefits
• eligible bonuses
• commissions for some positions

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together! We work hard and play hard! Paid day off for your birthday - we want to celebrate you! Paid day off for volunteering in your community - HUB is a company that gives back and is active in our communities. Room to grow within the organization Lots of company perks, benefits, RRSP matching and great compensation Your future with HUB - Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

Our Vision: To be everywhere risk exists - today and tomorrow. Helping protect what matters most. Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Core Values

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com.

If you require any accommodations during the hiring process, please reach out to [e-mail] to request this.

Only candidates selected for an interview will be contacted.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.