Client Care Representative - Auto Associate

HUB International; Campbell River; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Extended health benefits

RRSP matching

Paid time off benefits

Eligible bonuses

Commissions for some positions

Job summary

HUB International, a leading North American insurance brokerage, is hiring an Auto Associate in Canada. You’ll actively sell insurance solutions, hit targets, and deliver an exceptional customer experience while pursuing your Level 1 General Insurance License.

We provide full training and support, plus comprehensive benefits. A high school diploma is required; Level 1 license is an asset but not mandatory. Great growth opportunities and a collaborative team environment.

Qualifications

• Self-starter with drive to exceed performance and sales goals.
• Confident, outgoing personality with a customer-first approach.
• Detail-oriented and organized, able to multitask under pressure.

Responsibilities

• Build and maintain strong relationships with clients, teammates and auto dealership partners.
• Actively promote and sell ICBC and private insurance products to meet targets.
• Process auto insurance transactions: renewals, new plates, transfers, cancellations, debt payments, etc.
• Upsell and cross-sell additional insurance products to add value and drive metrics.
• Support branch by taking calls, handling admin tasks, and restocking inventory.

Skills

Self-starter

Confident personality

Detail-oriented

Reliable

Collaborative

Education

High school diploma

Job description

Hi, we’re HUB!

Hi, we’re HUB! We’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy—so you're always ready for tomorrow.

Hi, we’re HUB!

Hi, we’re HUB! We’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy—so you're always ready for tomorrow.

The Opportunity

Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job—it's a career with unlimited potential.

No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days.

As an Auto Associate, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.

What You’ll Bring To Our Team

• A self-starter mentality with a strong drive to exceed performance and sales goals
• Confident, outgoing personality and a customer-first approach
• Detail-oriented and organized—someone who can multitask under pressure
• Reliable and accountable—you're someone your team can count on
• Thrives in a collaborative, high-energy environment
• High school diploma or equivalent
• Level 1 Insurance License is an asset—but not required

A Day in the Life

• Build and maintain strong relationships with clients, teammates, and auto dealership partners
• Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
• Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
• Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
• Support your branch by taking phone calls, managing administrative tasks, and restocking inventory

Salary Expectations

The expected salary range for this position is $45,000 to $50,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include

• extended health benefits
• disability insurance
• RRSP matching
• paid-time-off benefits
• eligible bonuses
• commissions for some positions

Why Join HUB?

• Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
• We work hard and play hard!
• Paid day off for your birthday – we want to celebrate you!
• Paid day off for volunteering in your community - HUB is a company that gives back and is active in our communities
• Room to grow within the organization
• Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision

To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission

To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.

The employment offer is contingent upon completion of a successful background check

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com. If you require any accommodations during the hiring process, please reach out to [e-mail] to request this. Only candidates selected for an interview will be contacted.

Department Sales

Required Experience: Less than 1 year of relevant experience

Required Travel: No Travel Required

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.