Clerk - 4, Orthopaedic Surgery

Peterborough Regional Health Centre; Peterborough; On-site; CAD 42,000 - 45,000; Part time

Benefits offered by this job

On-site gym

Pension plan

Health and wellness perks

Job summary

Peterborough Regional Health Centre is seeking an Inpatient Clerk in Orthopaedic Surgery to support patient care on inpatient units. The role involves reception duties, directing patients, and assisting with non-clinical services on the unit.

The candidate should have a Hospital Nursing Unit Secretary Certificate or equivalent, strong medical terminology knowledge, and excellent communication and organizational skills. This is a part-time, on-site position in Peterborough, Ontario.

Qualifications

• Successful completion of a Hospital Nursing Unit Secretary Certificate or an equivalent combination of education and work experience.
• Demonstrated knowledge of medical terminology and abbreviations.
• Excellent communication skills and telephone manner.
• Demonstrated ability to manage time effectively and meet deadlines.

Responsibilities

• Reception duties for calls and visits to the unit from internal staff and visitors.
• Provide non-clinical patient assistance and direct to the appropriate clinical team member.
• Facilitate communication by receiving mail and faxes.

Skills

Communication skills

Typing speed

Time management

Confidentiality

Crisis response

Attendance

Medical terminology

Education

Hospital Nursing Unit Secretary Certificate

Tools

Microsoft Outlook

Microsoft Word

Job description

Position:Clerk - 4, Orthopaedic SurgeryDepartment:IP Surgical Orthopedic A5Position Status:PermanentTime Type:Part timeUnion:OPSEU CLERICAL 345 (Ontario Public Service Employees Union Clerical 345)Location:Peterborough, ONLanguage:EnglishSalary Range:$30.66 - $32.90per hourTHE PRHC DIFFERENCE:Peterborough Regional Health Centre (PRHC) is a regional hospital delivering acute healthcare to a rapidly growing population of more than 300,000 in Peterborough and the surrounding communities, including the First Nations of Curve Lake, Hiawatha and Alderville.With an annual budget of nearly $390 million, and a proud local history extending back over a century, PRHC has nearly 500 inpatient beds and offers a wide range of services, including specialized programs in renal, stroke, cardiac, cancer care, vascular surgery and mental health & addictions.PRHC is located in Peterborough, Ontario, Canada a 90-minute drive north-east of Toronto. We are the region’s largest employer with more than 3,100 staff, 450 physicians with privileges, and a core group of 250 volunteers.As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a culture that recognizes and celebrates the efforts and achievements of its people.PRHC is proud to be recognized as one of the top 20 employers nationwide in the healthcare and social services category, and 199 overall among 300 Canadian employers across all sectors, on the Canada’s Best Employers list released by Forbes in 2025.What We OfferWe're committed to supporting our people with meaningful rewards and experiences, which may include:A competitive total rewards package aligned with the positionPension plan with employer contributions for eligible rolesHealth, wellness, and lifestyle perks, including fitness memberships and travel savingsOn site gym 24/7 free to all employeesOngoing learning and development opportunities to support your growthHOURS OF WORK:The stated hours of work are approximate as schedules are subject to change with the operational needs of the Health Centre. Changes made to hours of work will follow the terms of the applicable collective agreement, company policy and/or legislation.Approximate # of hours: 22.5Type of Shifts: Days, evenings, nights, weekends, statsWHAT YOU’LL DO:The Inpatient Clerk supports the patient care team and the patient experience on inpatient units. Responsibilities include reception duties for calls and visits to the unit from internal staff, non-PRHC personnel; non-clinical patient assistance (responding to general inquiries, directing patients and visitors to the most appropriate clinical team member, providing assistance to obtain services); facilitation of communication (receiving mail, fax).WHAT YOU’LL BRING:Successful completion of a Hospital Nursing Unit Secretary Certificate or an equivalent combination of education and work experienceWHO YOU ARE:Demonstrated knowledge of medical terminology and abbreviationsDemonstrated basic knowledge of Microsoft Outlook and WordAccurate keyboarding skills: 4500 keystrokes per hourAbility to type 35 words per minuteExcellent communication skillsExcellent interpersonal skillsExcellent telephone mannerDemonstrated ability to work independently or in a group as part of a teamDemonstrated ability to manage time effectively and complete work within set deadlinesExcellent organizational skills and ability to reprioritize tasksDemonstrated ability to work in an environment with frequent interruptionsAbility to maintain confidentialityDemonstrated effective conflict resolution skillsAbility to respond competently to crisis/urgent situationsDemonstrated good attendance with the ability to maintain this within the Health Centre’s standardAbility to meet the performance expectations of the jobDemonstrated commitment to supporting an inclusive, non-judgmental workplace, welcoming all people of all backgroundsUnderstands, upholds and promotes Peterborough Regional Health Centre’s Standards of BehaviourThis position is for a current vacancy.OUR COMMITMENT:At PRHC, we take great pride in maintaining an inclusive culture of respect and a diverse workforce that reflects the community we serve. We do this because we understand that bringing different perspectives and backgrounds to the fulfillment of our mission, vision and values makes us better.We invite all interested individuals to apply and encourage applications from members of all equity-deserving communities, including those who identify as Indigenous, black, racialized, women, people with disabilities and people with diverse gender identities, expressions, and sexual orientations. Even if your past experience doesn’t quite align with every qualification on this position, we still encourage you to apply as you may be the right candidate for another role within our organization.Peterborough Regional Health Centre is committed to creating and maintaining an inclusive and accessible environment that is in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should you require accommodation through the recruitment and selection process, please notify us by indicating this on your application form and upon initial contact by our recruitment team. This will ensure that we can tailor the recruitment process to meet your accommodation needs.Thank you for your interest in the opportunity at PRHC. If you are selected to move forward in the recruitment process, you will be contacted by a member of the Talent Acquisition team.