Claims Representative II, Property

Co-operators; Richmond; Remote; CAD 59,000 - 99,000; Full time

Job summary

An established industry player in financial services is seeking a Claims Representative II to join their dedicated team. This role offers the opportunity to work remotely while investigating and resolving complex claims with a focus on client satisfaction. You will collaborate with various stakeholders to ensure efficient settlements and coach fellow team members. The company values growth and offers a supportive culture, making it an ideal place for professionals who are passionate about making a difference in their communities. With competitive salary and benefits, this position is perfect for those looking to advance their careers in a meaningful way.

Benefits

Career growth opportunities

Flexible work and paid time off

Health and well-being programs

Paid volunteer days

Competitive salary, bonus, pension, and benefits

Qualifications

• 3+ years of claims or related business experience.
• Strong communication, critical thinking, and relationship-building skills.

Responsibilities

• Investigate and resolve complex property and commercial claims.
• Collaborate with vendors and government officials for settlements.

Skills

Claims experience

Communication skills

Critical thinking

Relationship-building

Innovative mindset

Education

Post-secondary degree or diploma

Chartered Insurance Professional (CIP) designation

Provincial adjuster license

Job description

Join to apply for the Claims Representative II, Property role at Co-operators

Company: CGIC

Department: Claims

Employment Type: Regular Full Time

Work Model: Remote

Language: This role operates in English

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to a sustainable and resilient society. Our team is essential to delivering this strategy. We prioritize our people, providing a strong culture and development opportunities to enable our team to thrive and live our purpose. You will work with passionate people who care about you, our clients, and our communities.

Our Claims team aims to create peace of mind for clients and communities. We serve with compassion and are dedicated to continuous improvement, operating with high integrity to do right by our clients.

Responsibilities

• Investigate, interpret coverage, negotiate, and make decisions independently to resolve complex property, farm, and commercial claims.
• Assess damages and prepare estimates on property losses, including attending loss scenes.
• Collaborate with vendors and government officials to facilitate settlements.
• Coach, train, and support the claims team technically.
• Provide exceptional client service aligned with our standards to lead the industry in client engagement.

Qualifications and Skills

• Three years of claims or related business experience.
• Post-secondary degree or diploma.
• Chartered Insurance Professional (CIP) designation.
• Provincial adjuster license(s), depending on the province of work.
• Strong communication, critical thinking, and relationship-building skills.
• Innovative mindset to improve efficiencies and influence change.

Additional Information

• Regular travel required; must have own vehicle, valid driver’s license, and insurance.
• Potential exposure to chemicals, noise, dust, and debris.
• Direct contact with clients and service providers.
• Extended hours during peak periods and major events.
• Background check required for employment.

Benefits

• Career growth opportunities.
• Flexible work and paid time off.
• Health and well-being programs.
• Paid volunteer days.
• Competitive salary, bonus, pension, and benefits.

Salary Range: $59,096 - $98,494 CAD, based on experience and other criteria.