Claims Representative II, Property

Co-operators; City of Langley; Remote; CAD 59,000 - 99,000; Full time

Job summary

An established industry player is seeking a dedicated Claims Representative II to join their team. This role offers a unique opportunity to investigate and resolve complex claims while providing exceptional client service. You will be instrumental in fostering a culture of continuous improvement and client-centric solutions. Join a supportive environment that prioritizes your growth with flexible work options and holistic well-being programs. If you have a passion for making a difference in clients' lives and thrive in a dynamic setting, this position is perfect for you.

Benefits

Opportunities for training and career growth

Flexible work options

Paid time off

Holistic well-being programs

Paid volunteer days

Competitive salary

Bonus

Pension

Benefits

Qualifications

• 3+ years of claims or related experience required.
• Must hold a CIP designation and post-secondary education.

Responsibilities

• Investigate and resolve complex property claims autonomously.
• Collaborate with vendors and prepare estimates on property losses.

Skills

Claims Investigation

Negotiation

Critical Thinking

Client Service

Education

Post-secondary degree or diploma

Chartered Insurance Professional (CIP) designation

Job description

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Company: CGIC

Department: Claims

Employment Type: Regular Full Time

Work Model: Remote

Language: This role operates in English

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. Our team is essential to deliver on this strategy. We prioritize our people to ensure a strong culture and development opportunities, enabling our team to thrive and live our purpose. You will work with people who care passionately about you, our clients, and our communities.

Our Claims team aims to create peace of mind for our clients and communities. Our national team of knowledgeable professionals serve with compassion, are passionate about continuous improvement, and operate with high integrity, motivated to do right by our clients.

As a Property Claims Representative II, you will investigate, negotiate, and resolve complex property, farm, and commercial claims. You will contribute to our client service culture through daily interactions and by implementing innovative, client-centric solutions.

How You Will Create Impact

• Investigate, interpret coverage, negotiate, and make autonomous decisions to resolve complex claims.
• Evaluate damage, prepare estimates on property losses, including attending the scene of the loss.
• Collaborate with vendors and government officials to facilitate settlement.
• Coach, train, and support the claims team with technical expertise.
• Provide exceptional client service aligned with our standards to position the organization as an industry leader in client engagement.

How You Will Succeed

• Possess an innovative mindset to improve operational efficiencies and influence change, focusing on client needs.
• Use critical thinking to analyze assumptions, evaluate arguments, and propose solutions.
• Communicate clearly and explore diverse viewpoints effectively.
• Build trusting relationships and support colleagues' development.

To Join Our Team

• Have at least three years of claims or related experience.
• Hold a post-secondary degree or diploma.
• Possess a Chartered Insurance Professional (CIP) designation.
• Will attain provincial adjuster licenses as required.

What You Need To Know

• Will travel regularly and require your own vehicle, valid driver’s license, and insurance.
• Potential exposure to hazardous conditions requiring health and safety precautions.
• Involves direct contact with clients and service providers in their environment.
• Extended hours, including evenings and weekends during peak periods.
• Subject to a background check if selected.

What’s in it for you?

• Opportunities for training and career growth.
• Flexible work options and paid time off.
• Holistic well-being programs and a supportive culture.
• Paid volunteer days.
• Competitive salary, bonus, pension, and benefits.

Expected Salary Range: $59,096 - $98,494 CAD

• The salary varies based on market conditions, location, and individual qualifications.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Finance and Sales

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