Claims Advisor, Accident Benefits

Allstate Canada; New Brunswick; Remote; CAD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Claims Advisor, where you will play a crucial role in handling accident benefits claims. This position offers the chance to work in a flexible environment that values collaboration and community engagement. With a commitment to inclusivity and employee support, you will thrive in a culture that encourages personal growth and professional development. If you are passionate about making a difference and providing outstanding customer service, this is the opportunity for you. Embrace the chance to challenge the status quo and impact the future positively.

Benefits

Flexible Work Arrangements

Employee discounts on insurance

Good Office program

Student Loan Payment Matching

Retirement Savings Program

Annual Wellness allowance

Personal reflection day

Tuition Reimbursement

Qualifications

• 2-4 years of relevant Accident Benefits experience.
• Strong communication and critical thinking skills.

Responsibilities

• Handle first party injury claims and set reserves on claims.
• Investigate and settle accident benefits claims.
• Ensure compliance with legislative requirements.

Skills

Accident Benefits experience

Time management

Organizational skills

Critical thinking

Communication skills

French proficiency

Education

Post-secondary education

CIP designation

Job description

Join to apply for the Claims Advisor, Accident Benefits role at Allstate Canada

42 minutes ago Be among the first 25 applicants

Join to apply for the Claims Advisor, Accident Benefits role at Allstate Canada

Get AI-powered advice on this job and more exclusive features.

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Home Based

Benefits To Joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!
  
  

Our team is growing, and we are actively looking to hire a Senior Claim Advisor, Accident Benefits to join our team! you will be accountable for handling first party injury claims.

Accountabilities:

• Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims assigned
• Investigate, negotiate and settle accident benefits claims or moderate to high complexity by telephone, in person and/ or by written correspondence
• Comply with best practices as set out in Allstate policies and procedures
• Adhere to legislative and regulatory requirements
• Ensure files are thoroughly documented
• Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority
• Set and define customer service expectations
• Take ownership and accountability to solve customer problems
• Maintain a caseload reflective of a Senior Claim Advisor, Accident Benefits
• Communicate and interact with claimants, vendors, medical professionals, lawyers in a professional manner
• Work collaboratively with a team of Accident Benefit Adjusters and Claims Assistants
  
  

Qualifications:

• Post-secondary education is preferred or equivalent
• A minimum of 2-4 years relevant Accident Benefits experience
• Completion of CIP designation or desire to pursue is preferred
• Prior insurance experience and knowledge in injury claims, medical rehabilitation concepts, and medical terminology is preferred
• Strong time management and organizational skills as well as the ability to work in a fast-paced environment
• Strong critical thinking skills to identify strengths and weaknesses of claim
• Strong written and verbal communication skills with a commitment to providing outstanding customer service
• Ability to work independently and as part of a collaborative team environment.
• Proficiency in French is an asset.
  
  

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Insurance and Financial Services

Referrals increase your chances of interviewing at Allstate Canada by 2x

Get notified about new Senior Claims Consultant jobs in New Brunswick, Canada.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.