Claims Advisor

BFL CANADA; Vancouver; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

An established industry player is seeking a Claims Advisor to join their dynamic Vancouver team. This role offers an exciting opportunity to provide top-tier claims advocacy and support clients through the complexities of insurance claims. You will leverage your analytical skills and industry knowledge to resolve claims efficiently while fostering strong relationships with clients and insurers. With a commitment to professional development and a supportive work environment, this position allows you to thrive in a collaborative setting that values innovation and integrity. Join a passionate team dedicated to making a difference in the insurance landscape.

Benefits

Generous Medical Coverage

Dental Coverage

Telemedicine

Employee Assistance Program

Retirement and Savings Programs

Wellness Allowance

Year-Round Social Activities

Qualifications

• CIP completion or in progress is preferred.
• 5-7 years of experience in commercial claims is essential.

Responsibilities

• Provide claims advocacy and serve as a liaison between clients and insurers.
• Analyze claims and provide effective solutions to coverage issues.

Skills

Claims Advocacy

Analytical Skills

Problem-Solving

Communication Skills

Client-Centric Perspective

Time Management

Education

CIP Certification

5-7 Years Claims Experience

Level 2 License

Tools

MS Office

Job description

We offer more than a job, we offer a career!

• We support our employees to shape their career by encouraging continuing education and investing in training and development.
• We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
• We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
• We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
• We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
• We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Claims Advisor to join our team in our Vancouver office!

As a Claims Advisor, you will be responsible to provide “best in class” claims advocacy to BFL’s clients and our Client Management teams. You will serve as a liaison and advocate between the client and insurer with a view to resolving all claims and to perform all tasks related to the settlement of claims on client accounts.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a Senior Claims Advisor

• Upon notification of a new claim, reviews the relevant policy and gathers all necessary facts and information and contacts the insurer.
• Conducts analysis of claims and coverage in order to provide effective solutions to coverage issues.
• Provides technical expertise to clients regarding claims coverage.
• Advocates on behalf of clients in support of their insurance claims.
• Communicates effectively and professionally with the client and Client Management team regarding notification, progress and resolution of claims.
• Collaborates with claims team members, Client Management teams and/or clients to help develop value added, client-specific claims processes.
• Provides assistance, mentorship and support to other members of the Claims team.
• Participates in presentations to existing or prospective clients and/or associations.
• Builds and maintains excellent working relationships with adjusters, insurers, defence counsel and other experts involved in claim resolution.
• Maintains current and accurate files and documentation for each claim.
• Prepares claims reports as required.

Our Ideal Candidate

• Has completed or currently working towards completion of your CIP.
• Minimum 5-7 years claims experience, preferably in commercial related insurance.
• Level 2 license or applicable provincial license requirements.
• Experience with higher value and complex claims is ideal.
• Experience with construction (builder’s risk and wrap-up liability) policies an asset.
• Experience with cyber and technology claims an asset.
• Excellent technical knowledge, attention to detail and precision.
• Exemplary analytical and problem-solving skills.
• Proven ability to work collaboratively and professionally with clients, team members and others within the organization.
• Strong verbal and written communication skills.
• Effective time management and organizational skills.
• Client centric and service-oriented perspective.
• Ability to work calmly under pressure.
• Good knowledge of MS Office.

The expected salary for this role ranges from $70,000 to $95,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

About BFL CANADA

Founded in 1987 by Barry F.Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over1,450 professionals located in 27 offices across the country.Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Office Information

Our Vancouver office is situated in Coal Harbour, half a block from the world renowned Seawall. Employees often enjoy activities along the Seawall during their lunch break with Stanley Park being close by. Our office is easily accessible for employees by car and public transit and there are bike storage lockers in our building.

Let’s stay in touch:follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

BFL CANADA is an equal opportunity employer.

We welcomeand encourage applications from people with diverse abilities.BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking and unique knowledge. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.