Claims Adjuster, Casualty & Litigation

Kibbi; Toronto; Hybrid; CAD 66,000 - 98,000; Full time

Benefits offered by this job

Hybrid work model

Salary transparency

Employee share plan

Pension plans

RRSP

Staff insurance discounts

Flexible health benefits

Wellness programs

Education assistance for CIP/FCIP

Mentoring programs

Community donation matching

Job summary

Northbridge Financial seeks a talented Claims Adjuster to join its Casualty and Litigation team. The role involves investigating, assessing coverage liability, and damages across Bodily Injury, CGL, and Construction Liability, while working with third parties and counsel to drive claims to settlement.

You’ll bring 3+ years of liability claim handling, strong MS Office skills, and CIP progress, with a hybrid work model offering flexible in-office and remote days.

Qualifications

• 3+ years of liability claim handling experience, preferably with commercial lines.
• Strong technical skills with MS Office Suite.
• Ability to clearly communicate with Claimants, Brokers, and Legal Counsel.

Responsibilities

• Adjudicate intermediate to complex claims, including files in litigation.
• Confirm coverage and complete a liability investigation.
• Prepare file summaries for internal reporting, large loss, and reinsurance.
• Effectively manage a busy day-to-day schedule.
• Provide a great customer experience.

Skills

MS Office Suite

Education

Post-Secondary Education in Insurance

CIP designation (completed or in progress)

Tools

MS Office Suite

Job description

What it’s like to be a Northbridge Claims Adjuster:

As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. The Casualty and Litigation team handle a variety of claim across several lines of business, including Bodily Injury, CGL, and Construction Liability claims. Our Claims Adjusters are responsible for providing efficient and prompt investigation, assessing coverage liability, and damages while working directly with third parties and counsel to drive the claim to conclusion.

We want your talent

If you are great at:

• Adjudicating intermediate to complex claims, including files in litigation
• Confirming coverage and completing a liability investigation
• Preparing file summaries for internal reporting, large loss, and reinsurance
• Effectively managing a busy day to day schedule
• Providing a great Customer experience

And you have:

• Post-Secondary Education in an Insurance focused program or related program
• Completed or working towards the CIP designation
• A minimum of 3 years of liability claim handling experience, preferably with commercial lines
• Strong technical skills with MS Office Suite
• Ability to clearly communicate with Claimants, Brokers, and Legal Counsel

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work!We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
• We offercompetitive salariesand support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• We help you prioritize your well‑being from day one throughflexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• We are invested in helping you grow in your career througheducation assistanceto complete your CIP, FCIP, CRM or other courses desired, internal mobility, leadership training, and mentoring programs.
• NBFC cares about the communityand supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $66,000 - $98,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back — we’d still love to hear from you.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

#LI-Hybrid #LI-SK1

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance and Federated Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference?Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.