Claims Adjuster

Gallagher Bassett; Toronto; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

People-first culture

Global reach with local impact

Job summary

Gallagher Bassett Canada is seeking a claims adjuster in Toronto to investigate, evaluate and settle various losses. You will negotiate settlements within authority and policy guidelines, coordinating with clients, solicitors, and internal teams to ensure fairness and accuracy.

The ideal candidate has a high school diploma with 5 years of claims experience, required licenses, and strong English/French communication.

Qualifications

• High school diploma and 5 years related claims experience.
• CIP completion or licensing minimums; provincial licenses as required.
• Licensed and/or certified to handle claims in applicable provinces.
• Strong knowledge of industry standards and practices.
• Computer experience with claims and business software.

Responsibilities

• Investigate, evaluate, disposition and settle claims.
• Negotiate settlements with claimants, solicitors and parties within authority.
• Interpret related documentation and apply policy terms and coverage.
• Maintain accurate claims records and communicate professionally in EN/FR.
• Coordinate with clients, adjusters and internal teams to resolve losses.
• Stay compliant with statutory, regulatory and ethics requirements.

Skills

Analytical skills

Negotiation

Bilingual communication

Time management

Communication

Organization

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Word

Excel

PowerPoint

Job description

l'introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Aperçu

Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team. We have a full-time job opening as a claims adjuster. Responsible for the investigation, evaluation, disposition and settlement of claims. In this position, you will be handling any of the following types of losses:

• General liability claims
• Product liability claims
• First party property damage
• Auto
• TP auto claims

Comment vous aurez un impact

• Knowledge of accepted industry standards and practices.
• Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
• Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.
• Negotiate with solicitors and directly with parties to resolve claims within authority granted.
• Strong coverage skills, ability to multi-task and adapt to a changing environment.
• Time management skills.
• Strong organization skills with attention to detail and accuracy.
• Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism in both French and English.
• Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and in accordance to any statutory, regulatory and ethics requirements.
• Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint.

Au propos de vous

• High school diploma and 5 years related claims experience required.
• CIP completion, or C11, C12, C14, C110 minimum and in progress with minimum courses for licensing.
• Appropriately licensed and/or certified in all provinces in which claims are being handled or able to obtain the licenses/certification per local requirements.
• Extensive knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Preferred:

• Bachelor's degree preferred.

Behaviors:

• Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
• Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses.
• Ability to successfully negotiate the settlement and disposition of serious claims including the ability to interpret related documentation.

Rémunération et avantages sociaux

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)