City Fleet Dispatcher: Dynamic Dispatch & Problem-Solving

Bison Transport Inc; City of Langley; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Coaching and training

Work-life balance dispersed work envs.

Wellness program

CSR and charitable giving

Job summary

Bison Transport is seeking a City Dispatcher in Langley, BC to manage day-to-day fleet activities in the assigned region. You will monitor the fleet, distribute and update driver information, and help resolve issues affecting driver operations.

This is a contract position with potential extension based on business needs and performance. The ideal candidate has dispatcher experience, a background in supply chain or business, strong customer service skills, and excellent communication.

Qualifications

• Dispatch experience is considered to be a strong asset in this role.
• Educational background in Supply Chain Management (or other relevant area such as Business).
• Dedicated experience providing customer service in a similar work environment.
• Well organized, an excellent communicator and have a keen sense of timeliness.
• Demonstrated attention to detail, communication, problem solving and planning abilities.
• Knowledge of the transportation industry and General Vancouver Area city geography are considered assets.

Responsibilities

• Dispatch: transmitting and receiving information relevant to the driver/cartage company.
• Satellite and Telephone Management: handling driver-related satellite messages or calls.
• Reporting: recognizing, communicating and documenting situations for action and records.
• Problem Resolution: resolving day-to-day issues for driver and company.
• Other duties as assigned (special projects, training seminars, weekend planning and other tasks).

Skills

Dispatch experience

Customer service

Communication

Time management

Education

Supply Chain Management or related (Business)

Job description

Bison Transport is seeking a City Dispatcher in Langley, BC to manage day-to-day fleet activities in the assigned region. You will monitor the fleet, distribute and update driver information, and help resolve issues affecting driver operations.

This is a contract position with potential extension based on business needs and performance. The ideal candidate has dispatcher experience, a background in supply chain or business, strong customer service skills, and excellent communication.