Branch Operations & Dispatch Coordinator

Uintahgroup; Williams Lake; On-site; CAD 42,000 - 54,000; Full time

Job summary

Borealis Fuels & Logistics is seeking a focused administrator/dispatch support for our Williams Lake, BC branch. The role involves coordinating dispatch, handling customer inquiries, and maintaining accurate records to ensure smooth operations.

The successful candidate will support field teams, ensure safety/compliance documentation, and assist HR onboarding/offboarding. On-call availability is required and some field work (<10%) may be involved.

Qualifications

• Experience in dispatch and admin support is preferred.
• Safety, compliance, and logistics experience.
• Ability to manage multiple priorities and deadlines.
• Strong communication and coordination skills.
• Attention to detail and organized records.
• On-call availability.

Responsibilities

• Provide operations and admin support to the field team and local branch.
• Handle dispatch and scheduling with focus on efficiency and customer service.
• Support ERP, HR onboarding/offboarding, and record maintenance.
• Maintain safety, inspections, and compliance records.
• Communicate internally and with external partners.
• Answer emails/phone; manage correspondence.
• On-call coverage required.
• May perform some field work (<10%).

Skills

Dispatch coordination

Customer service

Administrative skills

Communication skills

Attention to detail

Education

High school diploma

Business administration degree

Tools

ERP software

Job description

Borealis Fuels & Logistics is seeking a focused administrator/dispatch support for our Williams Lake, BC branch. The role involves coordinating dispatch, handling customer inquiries, and maintaining accurate records to ensure smooth operations.

The successful candidate will support field teams, ensure safety/compliance documentation, and assist HR onboarding/offboarding. On-call availability is required and some field work (<10%) may be involved.