Cisco VoIP & Network Solutions Lead (Hybrid)

Alteo Inc.; Montreal; Híbrido; CAD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid Work

Descripción de la vacante

Alteo is seeking a Cisco VoIP Specialist for a permanent position based in Montreal. The role offers a hybrid work arrangement, focusing on monitoring and executing tasks to ensure continuity of network services, change planning, and alert configuration.

You will meet with clients, analyze needs, apply your expertise, and contribute to implementation plans while overseeing task execution and ensuring quality results.

Formación

• Bachelor’s degree in IT or equivalent.
• 3–5+ years in a similar role within a large-scale environment.
• Cisco CCNP certification or equivalent (asset).
• Aruba certification (ACDA, ACCA, ACSP) or equivalent (asset).
• “Securing Networks with Cisco Firepower Next Generation Firewall” (SSNGFW) certification (asset).
• Very good knowledge of networking concepts: IP subnets, TCP/IP, DHCP, DNS, IP aggregation, NAT, VLANs, routing protocols (EIGRP, OSPF, BGP, MP-BGP).
• Experience with Cisco equipment: ASR routers, Catalyst switches, Aruba wireless controllers and Cisco 4100 firewalls.
• Knowledge of Aruba enterprise wireless solutions and Cisco ACI technology.
• Experience with network monitoring tools: PRTG, Zabbix, Nagios; knowledge of SNMP, Syslog, NetFlow/Flow.
• Ability to analyze alerts and perform Level 1 and Level 2 troubleshooting.
• Knowledge of Wireshark for analyzing network captures.
• Understanding of network security mechanisms: firewalls, IPS/IDS, authentication, segmentation; SIEM knowledge (Splunk, Sentinel) preferred.

Responsabilidades

• Collaborates on information technology architecture and development projects.
• Plans and coordinates the work of a team of IT analysts and technicians to carry out project mandates.
• Plays a leading role in planning production operations.
• Ensures the efficient execution of required operational tasks.
• Develops and documents quality and performance indicators, as well as processes for measuring performance indicators.
• Meets with clients, analyzes their needs, and advises them on available technological solutions and costs.
• Identifies projected needs to maintain development capacity of the network and services.
• Monitors technological developments to improve existing services and implement new features.
• Ensures quality control during planning of new integrations for deployment or changes.
• Participates in technological projects in collaboration with technicians and other stakeholders.

Conocimientos

Networking

Routing protocols

Security

Documentation

Leadership

Troubleshooting

Customer service

Independent work

Wireshark

SIEM

Educación

Bachelor's degree in IT or equivalent

Herramientas

Cisco equipment

Aruba wireless

Cisco ACI

PRTG

Zabbix

Nagios

Wireshark

Descripción del empleo

Alteo is seeking a Cisco VoIP Specialist for a permanent position based in Montreal. The role offers a hybrid work arrangement, focusing on monitoring and executing tasks to ensure continuity of network services, change planning, and alert configuration.

You will meet with clients, analyze needs, apply your expertise, and contribute to implementation plans while overseeing task execution and ensuring quality results.