Cisco VoIP & Network Services Lead (Hybrid)

Alteo Inc.; Montreal (administrative region); Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Alteo Inc. in Montreal is seeking a Cisco VoIP Specialist for a permanent role with hybrid work options. You will monitor and execute tasks to ensure continuity of network services, including change planning and configuring alerts.

You will meet with clients, analyze their needs, apply your expertise, contribute to implementation plans, and monitor task execution across large-scale environments. Relevant certifications and strong network knowledge are expected.

Qualifications

• Bachelor’s degree in IT or equivalent is required.
• 3–5+ years of experience in a similar role within a large-scale environment.
• Relevant technical certifications in networking and/or cybersecurity: CCNP or equivalent, Aruba ACDA/ACCA/ACSP, SSNGFW.
• Strong knowledge of IP subnets, TCP/IP, DHCP, DNS, VLANs, routing protocols (EIGRP, OSPF, BGP).
• Experience with Cisco/Aruba equipment and monitoring tools (PRTG, Zabbix, Nagios).
• Ability to work independently and document technical information clearly.

Responsibilities

• Collaborates on IT architecture and development projects.
• Plans and coordinates work of IT analysts and technicians for project mandates.
• Leads planning of production operations and ensures timely execution of tasks.
• Develops quality and performance indicators and related processes.
• Meets with clients, analyzes needs, and recommends solutions and costs.
• Plans implementations including service requests and integration changes.

Skills

CCNP Certification

Aruba Certification

SSNGFW Certification

Networking fundamentals

SIEM knowledge

Education

Bachelor’s degree in IT or equivalent

Tools

PRTG

Zabbix

Nagios

Cisco ASR/Catalyst

Aruba wireless controllers

Wireshark

Cisco 4100 firewall

Job description

Alteo Inc. in Montreal is seeking a Cisco VoIP Specialist for a permanent role with hybrid work options. You will monitor and execute tasks to ensure continuity of network services, including change planning and configuring alerts.

You will meet with clients, analyze their needs, apply your expertise, contribute to implementation plans, and monitor task execution across large-scale environments. Relevant certifications and strong network knowledge are expected.